Business Application Studio does not start

[Former Member]

Hi,

We have just subscribed to the business application studio in our productive global account. When clicking the "Go to Application" link however:

• The browser goes to https://subaccount.eu10cf.applicationstudio.cloud.sap/index.html
• Redirects to authenticate (as expected)
• But then gets stuck at https://subaccount.authentication.eu10.hana.ondemand.com/login, showing a message "Welcome to Development!".

Why is this? The same setup is working fine from my trial account. I have added these roles on my account

Please advice. Thanks!

//Carl

[Former Member]

Hi Carl, Please compare the steps with this tutorial:

https://developers.sap.com/tutorials/appstudio-onboarding.html

Regards Nadya

[carlonnheim]

I have compared with that one to the extent possible. It only depicts the approach for trial accounts.

[RoyF · Accepted solution]

Hi Carl,

It looks like an issue with the way you manage the Trust configurations of your subaccount.
Are you able to login to any other application you subscribed to ?
Do you see the user/pass text fields for other applications?

The Trust configurations section allow to define different custom IdP for users authentication.
I assume when the configuration is not complete/correct it may lead to the error you see.

Check in your subaccount left toolbar , Security -> Trust Configuration

Can you see an Active trust configuration is enabled ?

Does the 'Available for User Logon' is marked on?

Hope it will help you resolve the issue , for more troubleshooting tips on authorizations and trust management see here

Best regards,
Roy

[carlonnheim · Accepted solution]

Thanks Roy. It was the 'Available for User Logon' that was not set.

Regards

//Carl