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Dear experts,

I'm trying to configure Business Process Monitoring in our Solution Manager system and I'm stuck in the step "Check User for Data Collection". See screenshot. I mark this row and click on "Execute Selected". A background job is scheduled and finishes after some 6 seconds, But this step is still marked as "Activity not yet performed". Any idea how this can be solved? I read the documentation, notes and the troubleshooting guide but found nothing about this specific problem.

Many thanks for any help!

Calin

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Former Member
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Hi Calin,

These are just the steps to make sure that the BPMon infrastructure is in place. It doesn't matter much if everything is in place.

I believe the more important thing for you is the productive use of BPMon.  You should go ahead and configure a key figure. Even if this step really has a problem it will not have any adverse impact. You can correct it afterwards also.

If you start data collection then you will get to know if everything is in place. If the data collection happens that means that infrastructure is set.

I would suggest just go ahead and set up one keyfigure.

Regards,

Vishal

former_member669881
Participant
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Hi,

I jumped over that step in the configuration and have scheduled my first BPMon key figure.

When will the monitoring start?

It is simple schedule on every working day (monday till friday) every hour with beginning time 10:00:00.

Thanks!

Calin

Former Member
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Hi Calin,

Did you get any alerts?

Regards,

Vishal

former_member669881
Participant
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Yes, I got some alerts. First they were red, because I didn't know which threshold values to use.

Now I even used BP Analytics and Dashboards. Seems to work for that simple key figure that I configured.

I scheduled the key figure once a day. I read somewhere in the documentation that if you schedule it too often then it can slow the managed system down.

But I'm still puzzled about my original question about "check user for data collection".

Many thanks Vishal!

Calin