BPMon Setup: Check user for data collection

[former_member669881]

Dear experts,

I'm trying to configure Business Process Monitoring in our Solution Manager system and I'm stuck in the step "Check User for Data Collection". See screenshot. I mark this row and click on "Execute Selected". A background job is scheduled and finishes after some 6 seconds, But this step is still marked as "Activity not yet performed". Any idea how this can be solved? I read the documentation, notes and the troubleshooting guide but found nothing about this specific problem.

Many thanks for any help!

Calin

[former_member259258 · Accepted solution]

Hi Calin

The status will remain grey as long as there are clients in the managed system that have not been connected to the Solution Manager.

However, if there are clients the you would not like to connect to Solman on purpose, he can simply set the execution status to “manually performed”, then the activity will be set to green. I have attached some screen shots from a test system so you can see what I mean.

Best Regards

Mark

            

[former_member669881 · Accepted solution]

Hi Mark,

OK, this can be the situation here. The managed system has some clients and I don't know if all of them are connected to SolMan.

But I wouldn't put that check manually to green...

Thanks,

Calin

[former_member259258 · Accepted solution]

Hi Calin

Manually changing the status to Green is completely optional as it does not affect the RFCs that you have setup....hence you are able to collect data.

But the reason that I have outlined is why you are getting a Grey status.

Best Regards

Mark

[former_member259258 · Accepted solution]

Hi All

As requested by a user I have created a Knowledge Based Article for the issue:

2044761 - Business Process Monitoring Setup "Check user for data collection" showing incorrect status in Solution Manager 7.1

Thanks for the good feedback!

Best Regards

Mark