BO Server Data Cleanup

[baijuma]

Hi,

While doing the weekly data clearing jobs..

1. Do we need to stop all scheduled jobs?
2. Do we need to stop Tomcat Service and Server Intelligence Agent? (using CCM)
3. Once the data cleanup process completed, after how much time gap users can access BO?

I have experienced below mentioned issues:

1. Once we try to stop, Server Intelligence Agent stops after a long time (more than 1 hour)
2. BO reports / scheduled jobs etc not working for 48 hours or more.

Requesting your help. Thanks in advance.

[former_member367900]

Hi Baiju,

As per the best practises, Stop the Tomcat before clearing localhost files to remove completely as there is no usage of localhost files by any user. Similarly if you are clearing the BO logs files then stop the SIA.

[baijuma]

Thank you for the suggestion. I would like to know, Once Tomcat and SIA are restarted, how much time it will take to run the reports as usual?

[former_member367900]

Hi Baiju,

First start the SIA, it will start all the BO Services (CMS+other services). It might take 5 to 10 mins as all the services to come into running state.

Once you started the Tomcat service it will load all the webapps(BOE,Admintools,....) into work directory. Once the BOE application loaded you can run the reports. BOE webapp will be around 1.5GB so it will take sometime around 10 to 15mins mins based on the Tomcat (java size, standalone tomcat installation/tomcat+CMS installation).