/BDL/TASK_PROCESSOR job never ends

[#1]

Hi Experts,

One of my systems in landscape doesn't send EWA data to SolMan, upon analysis we found that the /BDL/TASK_PROCESSOR job never gets completed (the job runs for days).

The solution manager is Solution Manager 7.1 SP13. I am trying to generate ewa for ERP 6.0 which has ST-PI 2008 SP 8 ST-A/PI SP2. (all the RTCCTOOL recommendations are met). The ags_content update is upto latest.

I don't have much information in the job log or the SDCCN session log.

Kindly advise what may be causing the job to run for more than.

Thanks in Advance.

Vivek.

[Matt_Fraser]

Hi Vivek,

Does the original scheduling of the job predate any recent changes in SolMan, such as applying sp13, or updating ST-PI or ST-A/PI in the managed system? It's very easy to just reconfigure the task processor job, so you might want to just try "resetting" the configuration in the ERP system. Stop/deschedule/delete the current /BDL/TASK_PROCESSOR job in SM37, then in SDCCN go into Settings... Task-specific and make sure everything is correct (especially RFC Destinations -- make sure you have one pointing to your Solution Manager system and that it's marked as both 'Active' and 'Master'). Then go to Utilities... Activate and it will re-schedule the job. Try this and see if you still have problems.

Cheers,

Matt