Asking for Key Code in Trial Version ?

[#1]

Dear All,

I have recently download SAP Lumira 30 Days Trial Version.

After successfully installation, when I start SAP Lumira, it is asking for Key Code, I do not receive any key code in my mail account.

I think if we are using 30 days trial version then it will not ask any key for at least 30 days.

Please guide me for the same.

Also informing that,

Earlier I have installed SAP Visual Intelligence, before installing SAP Lumira I have uninstalled SAP VI.

Need your help.

Also request to moderators to consider this discussion, so that if key code is required then they will provide me.

Thanks & Regards.

[Former Member]

Dear All,

Facing same problem as harshil is currently facing.

I have uninstall and SAP Visual Intelligence Trail Version and also delete SAP Visual Intelligence foler from Program Files.

Then I install SAP Lumira.

But Continue button is disabled. I have downloaded Lumira by today itself. Then how my trial version can be expired ? ?

[former_member203247]

Hi,

you need to remove sapvi and .sapvi also which i have mentioned apart from installation folder.

regards,

Om

[former_member282779]

Hi

i also tried to deinstall and delete all the mentioned folder and it doesn't help. .

maybe it is helpful: i tried to install the 32B version on winXP and there i can insert the keycode.

it is not possible to insert the keycode for the 64b version on win7.

so for me it seem to be a problem with the latest 64B version, maybe not only with the trailversion .

in addition: i made an oss message. i inform you if there are some results.

kindly regards,

lutz 

[Henry_Banks]

Hi,

What's the OSS number please?  (i'd like to track this through to Dev)

many thanks,

H

[former_member282779]

Hi,

OSS number: 586427 / 2013

regards,

lutz

[Former Member]

Deleting some of the internal folders must have resolved the issue. However, I am unsure why this is happening. Do you want to do a connect call Lutz?

if so, please send me a direct email: [email protected]

Others, please feel free to send me a note.

Regards

Mani