App Analytics CLOUD on iPhone, iPad

[Former Member]

Do you recognize this issue with Analytics CLOUD on iPhone/iPad?

Upon using my story in the SAP Analytics CLOUD App, I experience a quite long initial load of the results in iPhone as well as iPad. Especially, hierarchical (drill down/up) visualizations take long to show results, and sometimes a 'Failed to load' appear on screen.

However, in the On-Premise Analytics CLOUD, results of same story are shown instantaneously.

[Former Member]

hi everyone! does this problem has resolution already? i got the same issues too.

[JohnL]

Hi Davey,

The size and number of widgets/charts/tables in the story can also contribute to the overall responsiveness of the app.

Are you still experiencing performance issues?

Thanks,

[Former Member]

Hi John, thanks for your question.

Yes, I still have the issue, also with CLOUD v19. The total number of TABs, charts, graphs in one story, is not linked to the slow performance. Sometimes, a story containing one TAB with two graphs, are under-performing.

The strange behaviour cannot be predicted. Sometimes all my stories have acceptable performance, but at the same day / another timeframe / same mobile device, some of my stories are under-performing.

All my stories are for demo-purposes for the time being, and their models are based on excelfiles import.