App Analytics CLOUD on iPhone, iPad

[Former Member]

Do you recognize this issue with Analytics CLOUD on iPhone/iPad?

Upon using my story in the SAP Analytics CLOUD App, I experience a quite long initial load of the results in iPhone as well as iPad. Especially, hierarchical (drill down/up) visualizations take long to show results, and sometimes a 'Failed to load' appear on screen.

However, in the On-Premise Analytics CLOUD, results of same story are shown instantaneously.

[Former Member]

hi everyone! does this problem has resolution already? i got the same issues too.

[erdempekcan]

I noticed the same long waiting times during the first view of a story. After the second attempt, the time is quite shorter.

[julian_jimenez]

Hi Erdem,

Does that happens for every story or just once?

Thanks,

Julian

[erdempekcan]

Hi Juian,

Right, it was only happening once but I didn't check again after the lastest updates.