Hi,
I m using a task to determine agents for PO approval using Responsibilities. The responsibilities are based on the purchase group(PG) & release strategy(RS).
The workitem for approval for a particular PG & RS goes to the correct agent as per mapping. But additionally, there are a few users who receive workitems irrespective of their responsibilities.
eg. user A is approver for RS10
user B is approver for ST10
user C is approver for PQ10
user D is approver for xy10.
In my case, the workflow for RS10 picks up A & D as approvers, the workflow for ST10 picks up B & D as approvers, the workflow for PQ10 picks up C & D as approvers.
I ve double checked the mapping, its alright. But in the rule simulation, it shows these additional users.
Where could the problem be?
Bluesky
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