Advantage database server - New Licence

[former_member748369]

We currently have a lot of customer who use Advantage Database Server. Any one one on version 12 we are making sure the DLL and server are on 12.0.0.2

We have gone to purchase additional licences today on https://devzone.advantagedatabase.com/rvc/ and this link currently sends me to the main SAP site.

Is there a new site where i can purchase licences?

What is the current situation with getting licences for this product?

[lcolombo]

I have the same problem. I need renew a trial ADS licence

[james_beard2]

I have exactly the same issue. I have tried contacting SAP through other routes but still no resolution.

[former_member1037692]

Same problem for me.

[Privete_member__1182953]

Same problem here too!

[james_beard2]

Has anyone heard anything from anyone at all at SAP on this issue ?

My response from my direct contact at SAP for ADS was "We are looking into this and will get back to you as soon as possible".. that was 5 days ago.

I subsequently contacted SAP directly, and was told to raise an incident on the SAP ONE Launchpad, with a component BC-SYB-ADS , On attempting to do this , I get notified the specified component does not exist (despite SAP providing that as the component to use) , so am unable to raise an incident.

[lcolombo]

Same issue: an incident related to ADS cannot be generated

[Privete_member__1182953]

james.beard2 Have you heard back from your contact at SAP or followed up with them? Thanks.

I couldn't create any incident either, it's as if ADS is 'gone'!

[tcutlip]

Seems like SAP is ghosting us all related to the Advantage Database server. We have reached out to every SAP contact we could find in our email histories with no response yet.

[former_member1037692]

I receive this link from SAP, about

https://launchpad.support.sap.com/#/notes/3132015

[lcolombo]

Same issue. Don't even reply to emails!

[Privete_member__1182953]

frederic.paille Thanks. However, for some reason I cannot access this link, it tells me something like:

" You are not entitled to access SAP Note/KBA 3132015. "

Can you please share what's in there? I was hoping to find the ADS licensing portal.

Thanks in advance.

[lcolombo]

Could you upload the content of the link ?

[Kgriffith2309]

mpsap8
Here is what the note reads:

SAP provides mainstream maintenance for SAP Advantage Database Server with product version 12.0 (ADS 12.0) until December 31, 2022. SAP does not plan successor product versions of SAP ADS 12.0. From January 1, 2023, SAP Advantage Database Server will enter the customer specific maintenance (CSM) phase.

[Privete_member__1182953]

kandi2309 Thank you, this is helpful. Quick question, in case you know - Our company has customers we deploy ADS to as part of our own software product. Such customers need to upgrade and/or add ADS user licenses. All this to say, regardless of ADS 12 becoming, in practice, in End Of Life state, we still needs to support our customers licensing requests. By any chance, do you know if that licensing portal is available elsewhere or have any thoughts here? Thanks!

[Kgriffith2309]

mpsap8 You're welcome! From what I've gathered and as we've seen above, ADS is EOMM, so there will likely be no more new sales. That said, existing customers should be able to continue to purchase licenses but for now, the relevant OEM personnel at SAP are still working to find a better way to continue provisioning existing customers. Should you or any other ADS client require more information, it is recommended to contact the SAP Partner support team (partner@sap.com CC OEMPartner@sap.com) OR your SAP Partner Manager. Good luck!

[james_beard2]

mpsap8 My company had a response from our SAP contact. The contact provided us with the ADS licences we currently required and told us they would let us know when they have a solution for us to generate our own licences again.

[antonye]

theodanuk james.beard2 Any chance you can pass us their details we are desparate for user expansions.

[Kgriffith2309]

mpsap8 That's good news! I assume this was your SAP Partner Manager perhaps?

[Privete_member__1182953]

kandi2309 Thanks, well, I suspect the interface here is a bit confusing 🙂 I think above is james.beard2 replying to me unlike me posting. We do not have contact details. James, It would be helpful if you could share the contact details with so we'll reach out to them. Thanks in advance.

[antonye]

I emailed OEMPartner@sap.com they replied and have supplied the licences I required

[antonye]

I am facing exactly the same issue - We have thousands of users, we are no longer accepting new sales but still require expansions. The web page has vanished overnight please help!!!

[former_member562057]

Please reach out to me on [Email removed] We are an OEM ADS Partner and I have a workaround to get you ADS Licenses

[moshenaveh]

Hi Andrew,

Please note that per our rules of engagement, it's not allowed to post private information such as Email.

Thank you,

Moshe

[sperreault1]

Thanks kandi2309.
We are facing the exact same problem.
We have sent an email January 17th to partner@sap.com and oempartner@sap.com and still no answer yet !
I have tried to talk to someone but I've only reached voice mail.
It is very disappointing 😞

[ian_bailey]

But Why ??

[ivo-van-barneveld]

SAP Advantage Database Server 12.0 has reached end of mainstream maintenance on December 31, 2022 (refer to SAP Note 3132015 or SAP Product Availability Matrix).

The product remains available for OEM partners of SAP (including its former Sybase entities) with a valid and active partner agreement for ADS. It is no longer possible to self-generate license keys for SAP Advantage Database Server online. If you have a valid and active OEM agreement for SAP Advantage Database Server and need more licenses, we have created a new self-service solution for OEM partners of SAP. Please refer to SAP Note 3302328 to learn how you can generate new validation codes for SAP Advantage Database Server 12.0.

For customers of former OEM partners that are no longer able to acquire licenses for SAP Advantage Database Server 12.0 from their usual supplier, they can buy licenses for SAP Advantage Database Server via SAP Store using this link SAP Advantage Database Server | Database and Data Management.

[jhoehne]

...but without that former tiered pricing, so that 10 additional users cost 10 times one additional user.

[Kgriffith2309]

From what I've gathered ADS is EOMM, so there will likely be no more new sales. That said, existing partners should still be able to purchase licenses, however, for now, the relevant OEM personnel at SAP are still working to find a better way to continue provisioning existing customers. Should any other ADS partner require more information, it is recommended to contact the SAP OEM Partner support team at oempartner@sap.com OR your SAP Partner Manager. Good luck!

[Privete_member__1182953]

I'm facing the exact same problem. Has anyone resolved this? Is there a new URL to visit to login to the ADS license portal?

[tcutlip]

Has anyone had any communication from SAP on this issue yet? We too have no access to the license portal now.

[lcolombo]

I communicated by chat, they asked me for the customer number and told me that I had to contact my account executive at SAP. They gave me the name and email address of the account executive at SAP Argentina. I wrote to him, but did not receive a response.

[paulofrancisco]

Hi,

Try https://www.abox.com/productos.asp?pid=3 last time I needed a license I bought it from them (Mr. Francesc Selles - Francesc Selles)

PS: I would also really would like to know what is SAP planning to do with ADS...

[former_member748369]

That is a nice idea but we had a portal on the SAP website to buy licences from and it would be easier to use that as we have an account with SAP.

[prevailpti]

Same here, we still have older clients using our product that requires ADS 12. I sent a request to expand licenses a month ago and still haven't heard back.

[antonye]

We have been trying to contact SAP for several weeks using oempartner@sap.com to order additional licences and we are not getting any response - Can anyone help us?

[former_member562057]

Please reach out to me on [Email removed] We are an OEM ADS Partner and I have a workaround to get you ADS Licenses

[lcolombo]

Is anyone thinking of migrating to another database? To which ?

[prevailpti]

We already did, we moved to Postgres.