Two potential solutions:
SOLUTION A:
Just follow below steps:
1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat
Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat
2. "Switch to configuration mode" for that Click on "Pencil" icon;
3. Click on "Pencil" icon means "Swith to Configuration Edit mode" then say "YES"
4. cluster_data --> server --> cfg --> services -->
click on "Propertysheet com.sap.security.core.ume.service
select properties:
ume.superadmin.activated = True
ume.superadmin.password = <enter password >
then say "OK"
Click on "Pencial ICON.
5. Save & restart Java Engine.
SOLUTION B
1. Start configtool
2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]
a. ume.superadmin.activated - true
b. ume.superadmin.password - <password> [the desired password for SAP*]
3. Restart Java Application server
=> Unlocking Administrator:-
1. Start visual admin
2. Create a new connection, to Login with SAP* as user and the given password
3. Unlock all administrator users:
a. go to <cluster> -> Server -> Services -> Security provider and choose User Management tab
b. Unlock the user Administrator and provide a new password
c. [Optional] You can also create another administrator (say superadmin) in case you want to avoid doing all this the next time.
=> Deactivating SAP* (emergency user) by setting ume.superadmin.activated - false in configtool
[This is required because all other users are deactivated when the SAP* user is active]
=>Restart the java Application server
Hope it helps.
Cheers
Luis
Bluesky
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