The main purpose of SAP Business Workflow is to get the right task to the right agent
(organizational unit, position, job or user) at the right time. This speeds up the completion of
business processes. Organizational Management provides the framework for a routing structure
that SAP Business Workflow uses for task assignment at runtime. By scrolling through the
complex network of relationships in an organizational plan , SAP Business Workflow is able
to pinpoint exactly where tasks should be routed. This organizational plan provides you with
_ a flexible model of your company on the system, which you can manipulate to reflect actual
and proposed human resources scenarios
_ a structure along which you can route your business processes
There are two possible cases:
_ The Organizational Management component is used for human resources purposes in your
enterprise. In this case, you use the organizational plan for human resources purposes as
well as for workflow. As long as integration between Personnel Administration and
Organizational Management is acitve, you can assign tasks to both users and employees.
You can assign users to employees in the Communication (0105) infotype.
_ The Organizational Management component is not used in your enterprise. In this case, you
create only a small part of your organizational plan in order that all workflows may run. As there is no integration with Human Resources, you can only assign tasks to users.
To reduce the number of agents found, or to restrict the number of agents responsible, you can
Check this threads
thanks
Reward points if useful.
Bluesky
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