ABAP in Eclipse Error When Installing New Software

[ali_suwanda]

Hi Everyone,

Hope you are doing good.

There is an issue. I was installing ABAP Core Development Tools (Developer Edition) version 2.68.2 on Eclipse (Mars 4.5) an error message appeared on my screen :

An error occurred while installing the items

session context was:(profile=epp.package.committers, phase=org.eclipse.equinox.internal.p2.engine.phases.Install, operand=null --> [R]com.sap.ide.support.feature_root.cocoa.macosx.x86_64 1.13.4, action=org.eclipse.equinox.internal.p2.touchpoint.natives.actions.ChmodAction).

The action chmod failed - file /private/var/folders/bw/qs0xwjk954ggc3y2mmz30r2m0000gn/T/AppTranslocation/E4993515-1888-4E3F-855F-0A57B5B122E9/d/Eclipse.app/Contents/Eclipse/collectSupportInformation.command does not exist

I thought, i could fixed it by update the Eclipse to Neon 1a. I have done that actually but when i was trying to install ABAP Core Development Tools (Developer Edition) version 2.68.2 i got the same error message.

Please, need you help. Thanks a lot!

[Former Member]

Hi Everyone!

I have the same problem installing ABAP Development Tools, HANA tools and HANA Cloud Platform tools on Eclipse Neon 4.6.

Please, need your help too!

Thanks a lot!

[ali_suwanda]

Hi Norka,

Apologized for the late reply. I have provided the answer. Thanks.

[ali_suwanda]

I have done with my own research,

When i install Eclipse on Mac, it will create addition folder in /private/var/folders/bw/qs0xwjk954ggc3y2mmz30r2m0000gn/T/AppTranslocation/

After I install ABAP Core Development Tools (Developer Edition) version 2.68.2, the message said that collectSupportInformation.command does not exist and that was true, I did not found that file in

/private/var/folders/bw/qs0xwjk954ggc3y2mmz30r2m0000gn/T/AppTranslocation/E4993515-1888-4E3F-855F-0A57B5B122E9/d/Eclipse.app/Contents/Eclipse/ folder

What I did, I opened the Eclipse.app with root user user through Terminal with sudo open "/Application/Eclipse.app/Contents/MacOS/eclipse", it works fine but i think it is not common to install something with root user.

Any idea what is collectSuppportInformation.command file ? Thanks a lot !

[Former Member]

Hi Ali,

it's not clear to us, what goes wrong on your machine. But looking on your first post, I must point you to an Eclipse FAQ about the upgrade of Eclipse.
They have changed the internal structure of the packages from Mars to Neon and as a result you can't upgrade an existing Eclipse from Mars to Neon (even though it seems to work).
https://wiki.eclipse.org/FAQ_How_do_I_upgrade_Eclipse_IDE%3F

Can you please try out the installation into a new Eclipse starting with a Neon package?
If it still fails please describe exactly all steps you have done (download, extraction of downloaded archive, move of folder and so on).
Otherwise we won't have a chance to reproduce the problem.

Regards, Felix

[ali_suwanda]

Hi Felix,

Sorry the late reply.. Here are the steps :

1. I downloaded Eclipse (Mars version).

2. Open the Eclipse and went to menu "Install New Software". Put the URL and started download the ADT.

3. In the middle of installation suddenly it stopped and showed the error message :

An error occurred while installing the items

session context was:(profile=epp.package.committers, phase=org.eclipse.equinox.internal.p2.engine.phases.Install, operand=null --> [R]com.sap.ide.support.feature_root.cocoa.macosx.x86_64 1.13.4, action=org.eclipse.equinox.internal.p2.touchpoint.natives.actions.ChmodAction).

The action chmod failed - file /private/var/folders/bw/qs0xwjk954ggc3y2mmz30r2m0000gn/T/AppTranslocation/E4993515-1888-4E3F-855F-0A57B5B122E9/d/Eclipse.app/Contents/Eclipse/collectSupportInformation.command does not exist

Then I tried to resolve the issue by myself.. So, I opened Eclipse using root user and downloaded the ADT again and it went well. I did not find any issues.

I am quite satisfied and I can use my user to develop the program too, only need the root user when I want to "Install New Software". I think that's fine and will consider to update later.

Thanks Felix.. I really appreciate your help..