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An unexcepted error occurs from time to time causing an application to crash while tempting to run a crystal report edition.
If the user restart the app the report may works but the same message can occurs later.

Running the progress application in window admin mode seems to prevent this message, but this is not an option.

This behaviour is not reproducible, it seems random.

The dll concerned seems to be clientdoc.dll (CRforVS_redist_install_32bit_13_0_2)

Retrieving the COM class factory for component with CLSID {F734A321-8381-4FFD-A614-139E8906DC83} failed due to the following error:

A dynamic link library (DLL) initialization routine failed. (HRESULT exception: 0x8007045A)

The registry indicates that this refers to this dll -

[HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{F734A321-8381-4FFD-A614-139E8906DC83}\InprocServer32]
@="C:\\Program Files (x86)\\SAP BusinessObjects\\Crystal Reports for .NET Framework 4.0\\Common\\SAP BusinessObjects Enterprise XI 4.0\\win32_x86\\clientdoc.dll" "ThreadingModel"="Both"

Why the initialization for their clientdoc.dll is failing sometimes ?

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Former Member
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First, thank you for your answers.


Dell :

I thought the destructor was doing the job himself.

From then, I explicity call the close and dispose methods.

Don :

I've just installed SP 23.

Note that the DLL version seems the same : 13.0.3500.0

I will come back to you soon.

-Damien


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13.0.3500.0 is the assembly number only, it's not the version of the dll. Assembly number reflects the framework it supports, thus 3500 is minimum now where previously it was 2.0.