500 SAP Internal Server Error

[former_member196171]

Hi Experts,

I am doing post installation configuration after Opentext VIM 7.01 SP1 ( Vendor Invoice Management ) installation

on  ECC EHP6 system, after activitaing the SAP Web Dynnpro Service, when I test the service, I am getting error as below with short

dump ( attached )

RAISE_EXECEPTION_K1S.txt.zip

[AtulKumarJain · Accepted solution]

Hi Abu,

it seems your issue related to IGS so please check below sap note

514841 Troubleshooting when a problem occurs with the IGS

454042 IGS: Installing and Configuring the IGS

844669 Profile parameter of IGS as of Version 7.x

896400 Upgrade your integrated IGS 7.x installation

931900 Finding the IGS patch level

Best Regards,

Atul

[former_member196171 · Accepted solution]

Hi Atul ,

Thanks for your reply

I have cheked the IGS version , it is latest and in other systems it is running fine witht he same version.

I have also checked the RFC connection , which is failing , here is the IGS_ RFC error message

Thanks

Al Mamun

[AtulKumarJain · Accepted solution]

Hi Abu,

This issue related to IGS RFC destination ,once it fixed ,your IGS will start working

Please check SAP Note No. 353597 for this issue.

BR

Atul

[DavidLY]

Hello,

Please review SAP note 1497001 regarding this issue. You will need to upgrade your IGS to the latest patch level available in the SAP ServiceMarketplace; SAP note 896400 will help you in the upgrade process.

See also step 1. from SAP note 514841.

Regards,

David