500 Internal Server Error

[Former Member]

Hello Everybody

I am new to XI administration. I am working on XI 3.0 system with WAS 6.40, windows 2003 server and Orcale DB 9.2.1.4.

I upgraded XI with latest kernel patch level 155, SAP Basis patch 19, SAP ABA Patch level 19. I checked in SPAM and noted the successful application of patches. I checked the kernel patch level in status.

As a next step when I was applying J2EE patches SP 19, using SAPINST.EXE file I got an error in a Wizard in the 17th step. At that time based on some advice I have restarted the ABAP engine that was up earlier (keeping SAPINST wizard open). Now to my dismay the ABAP engine also went down (disp+work.exe status displayed as stopped). I found that this error was due to lack of connectivity to the database. I resolved this by retaining a connection between the database and ABAP engine. Thereafter the Java engine was also up and I upgraded the J2EE engine patch level SP20. So I think everything is fine till this point.

Then I logged on to the XI system and I executed the transaction code SXMB_IFR. Initially I got 404 not found error. Then I referred the docment 'how to handle caches' and 'post installation activities'. I found that some services were not visible in the visual adminstrator. On the path cluster--> Server --> Services --> Deploy the following are the services that were not visible.

all the services beginning with

sap.com/com.sap.aii*

sap.com/com.sap.xi*

I downloaded all the services from service.sap.com and deployed using SDM tool.

Now I was able to see those services in the visual adminstrator. Now after restarting the server again evrything till this point seems to be working fine. After this I logged on to the XI system successfully.

<b>Now here is the problem...</b>

When I executed the transaction SXMB_IFR I was getting an error again. This time it is dfferent from the above.

<b>"500 Internal Server Error</b>

SAP J2EE Engine/6.40

Application error occurred during request processing.

Details: com.sap.aii.utilxi.prop.api.PropertiesException: Unable to read configuration data (ExchangeProfile/aii.properties)

Exception id: [0008C7E662A0003F00000068000013C00004325EECBAC6F8]"

Exception

An internal error occurred. Contact you XI administrator

Unable to read configuration data (ExchangeProfile/aii.properties)"

Please guide/ help me on this.

Thanks in anticipation, Regards

Suresh

[Former Member]

7) Error: 500 Internal Server Errors

Description: The server encountered an unexpected condition which prevented it from fulfilling the request.

Possible Tips: Have a look into SAP Notes – 804124, 807000

regards

krishna

[Former Member]

Hi Krishnamoorthy,

I am unable to access the exchange profile using the link

http://dlwsdb10:50000/exchangeProfile

After I entered the remote profiel user name and password..I am unable to login. None of the userID are successful. I get the 401...unauthorized error.

Regards

Suresh

[Former Member]

Hi Suresh,

Error: HTTP_RESP_STATUS_CODE_NOT_OK 401 Unauthorized

Description: The request requires user authentication

Possible Tips:

• Check XIAPPLUSER is having this Role -SAP_XI_APPL_SERV_USER

• If the error is in XI Adapter, then your port entry should J2EE port 5<System no>

• If the error is in Adapter Engine

–then have a look into SAP note- 821026, Delete the Adapter Engine cache in transaction SXI_CACHE Goto --> Cache.

• May be wrong password for user XIISUSER

• May be wrong password for user XIAFUSER

– for this Check the Exchange Profile and transaction SU01, try to reset the password -Restart the J2EE Engine to activate changes in the Exchange Profile After doing this, you can restart the message

Sachin

[Former Member]

hi

A user with J2EE security role administer is required.This J2EE role is mapped to role SAP_XI_ADMINISTRATOR_J2EE in SAP NetWeaver AS ABAP as the default setting.

regards

krishna

[Former Member]

Hi Krishnamoorthy

The user is mapped to role SAP_XI_ADMINISTRATOR_J2EE.

Regards

Suresh

[Former Member]

Thats fine

check the above mentioned steps to deal with the 503 error

regards

krishna

[Former Member]

Hi Krishnamoorthy

I did as you suggested. I noted that some services related to webadmin did not start. So I also deployed and started those services.

After restarting the J2EE engine, I am getting 500 inetrnal server error again.

Please advice.

Regards

Suresh

[Former Member]

Hi Krishnamoorthy

I did as you suggested. I noted that some services related to webadmin did not start. So I also deployed and started those services.

After restarting the J2EE engine, I am getting 500 inetrnal server error again.

Please advice.

Regards

Suresh

[Former Member]

Hello Guys,

Please Suggest me. Its Very urgent.....

Regards,

Suresh.K

[Former Member]

Hello Krishna Murthy,

Please Suggest me...............

Regards,

Suresh.K

[Former Member]

Hello Guys,

Please suggest me on this issuee...... it's very urgent.

Our all business development activites are stopped

because of this.

Regards,

Suresh.K

[Former Member]

Suresh

You need to carefully go thru the steps as mentioned in the blog for the http error you are getting

regards

krishna

[Former Member]

Hi Krishna,

while i have executing t code SXMB_IFR im getting below error..

500 Internal Server Error

SAP J2EE Engine/6.40

Application error occurred during request processing.

Details: com.sap.aii.utilxi.prop.api.PropertiesException: Unable to read configuration data (ExchangeProfile/aii.properties)

Exception id: [0008C7E662A0004400000069000014C00004336528722177]

please give me ur email id im sending some screen shots... Please suggest me krishna on this issue.

Regards,

Suresh.K

[Former Member]

Hello Guys,

Please Suggest me on this issue.

Regards,

Suresh.K

klrsuresh@gmail.Com

[Former Member]

Hello EveryOne,

Please suggest me regarding to this issue.

Thanks for Before,

Suresh.K

[Former Member]

check out these things

http : 500 -

---

1) Check on to the stacktrace in <localdrive>:\usr\sap\XXX\YYY\j2ee\cluster\server0\log

2) Just try re-starting the server

3) Tcode-SU01 Check any LOCK.

4) Check the TABALE SPACE

Best Regards,

Srikanth

Reward the useful answers and you will get one point yourself

[Former Member]

Hi Kanth,

I have already checked log files.

#

#1.5 #0008C7E662A0006D00008889000013E80004356F542BC527#1184652176652#com.sap.aii.utilxi.sld.SldUtil##com.sap.aii.utilxi.sld.SldUtil#J2EE_GUEST#0####39b25bd031c911dc9df30008c7e662a0#SAPEngine_Application_Thread[impl:3]_39##0#0#Error#1#/Applications/ExchangeInfrastructure#Plain###root cause:

Thrown:

java.security.PrivilegedActionException: null

at com.sap.aii.utilxi.rtcheck.mx.MBeanServerProxy.run(MBeanServerProxy.java:69)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.aii.utilxi.rtcheck.mx.MBeanServerProxy.initialize(MBeanServerProxy.java:56)

at com.sap.aii.utilxi.rtcheck.mx.MBeanServerProxy.<init>(MBeanServerProxy.java:46)

at com.sap.aii.utilxi.sld.SldUtil.getMBeanServer(SldUtil.java:659)

at com.sap.aii.utilxi.sld.SldUtil.setHostAndPortsIfNull(SldUtil.java:627)

at com.sap.aii.utilxi.sld.J2EESystem.getHostName(J2EESystem.java:69)

at com.sap.aii.utilxi.sld.XISubSystem.getHostName(XISubSystem.java:836)

at com.sap.aii.utilxi.sld.SldAccessor.createAccessClients(SldAccessor.java:112)

at com.sap.aii.utilxi.sld.SldAccessor.actFor(SldAccessor.java:91)

at com.sap.aii.utilxi.sld.SubSystemFactory.createXISubSystemWithoutServices(SubSystemFactory.java:216)

at com.sap.aii.utilxi.sld.SubSystemFactory.createXISubSystemFromAiiProps(SubSystemFactory.java:123)

at com.sap.aii.af.service.sld.SLDAccess.getSLDInstanceName(SLDAccess.java:413)

at com.sap.aii.af.service.trex.impl.Util.getIndex(Util.java:54)

at com.sap.aii.af.service.trex.TrexManager.getTrexConfiguration(TrexManager.java:2168)

at com.sap.aii.af.service.trex.TrexScheduler.run(TrexScheduler.java:78)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Caused by: com.sap.engine.services.jmx.exception.JmxSecurityException: Caller J2EE_GUEST not authorized, only role administrators is allowed to access JMX

at com.sap.engine.services.jmx.EngineAuthorization.checkMBeanPermission(EngineAuthorization.java:88)

at com.sap.engine.services.jmx.auth.UmeAuthorization.checkMBeanPermission(UmeAuthorization.java:77)

at com.sap.engine.services.jmx.JmxServerFrame.checkMBeanPermission(JmxServerFrame.java:98)

at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.getAttribute(MBeanServerSecurityWrapper.java:233)

at com.sap.engine.services.jmx.ClusterInterceptor.getAttribute(ClusterInterceptor.java:522)

at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.getAttribute(MBeanServerInterceptorChain.java:124)

at com.sap.aii.utilxi.rtcheck.mx.MBeanServerProxy.readJmxAttribute(MBeanServerProxy.java:171)

at com.sap.aii.utilxi.rtcheck.mx.MBeanServerProxy.lookUpDispatcherProps(MBeanServerProxy.java:82)

at com.sap.aii.utilxi.rtcheck.mx.MBeanServerProxy.run(MBeanServerProxy.java:66)

... 19 more

Lot of times i have restarted the server still i am getting same error. I have already increase the table spaces also.

Please suggest me. I am getting this problem since 35 Days.

Thanks & Regards,

Suresh.K

[Former Member]

Hi Kanth,

All Services are running fine in Visual Administrator..

XI Server by default Users & Passwords not working

Users - XIREPUSER,XIDIRUSER,XILDUSER,XIRWBUSER,XIAFUSER,XIISUSER,XIAPPLUSER.

I am stuck at "importing the SAP Exchange Profile" step in post installation activities that is a part of SAP EXCHANGE INFRASTRUCTURE 3.0 SR1 INSTALLATION.

I am unable to open the

URLhttp://dlwsdb10:50000/exchangeProfile. in this regard the system is not accepting the XISUPER User name and password.

I had already checked for these by default users in ABAP side working fine.

Please suggestme.I am getting this problem since one month above. Please give me your mail id i will sending XI 3.0 Error Screen shots.

Regards,

Suresh.K