13_0_21 Runtime CLSID Errors

[#1]

Since the 13_0_21 release a simple windows print queue application we run on terminals is no longer working with the CR Runtime installed. Both the 32 bit and 64 bit installations were installed on a 64 bit machine and the application was rebuilt with the latest CR for VS 13_0_21 installed and references changed to match the new versioning.

Despite these steps the crystal report viewer throws a "Retrieving the COM class factory for component with CLSID {4DB2E2BB-78E6-4AEA-BEFB-FDAAB610FD1B} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))."

The only way we got this to work was to install the CR for VS 13_0_21 on the terminals themselves, which is far from ideal, and renders the runtimes themselves useless.

Is there something else we need to do that we're unaware of?

[DellSC]

You need to make sure that you have Administrator rights on the computer where you're doing the install and then I would recommend doing right-click >> Run as Administrator for the install. If you don't have admin rights, the appropriate registry settings don't get created, which is what I think is going on based on the error you posted.

-Dell