We can use command line tool DBMCLI to take backup of MAX-DB database. If you are facing problems while taking backup from MAX-DB GUI tools you can opt this option.
Steps:
1. Open DBMCLI from commandprompt
dbmcli -d <SID> -u superdba,<password>
2. Stop Database (For Offline backup)
db_offline
(or)
db_admin
3. Create Backup template for data and logs.
For data
medium_put <templatename1> drive:\<location>\<filename> FILE DATA
For Log
medium_put <templatename2> drive:\<location>\<filename> FILE LOG
4. Connect Database
db_connect
5. Take Complete data backup
backup_start <templatename1>
6. Take log backup
backup_start <templatename2>
7. Check backup status after completion
backup_state
(and)
medium_label <templatename>
8. Start database
db_online