Hi Shruthi,
Configuration in Simple Term, Means,the Process of making required settings in SPRO, to meet Clients
Business Process requirement.
The Configuration Part of Implementation, Generally will not be of much Complications and Time Consuming,
if the requirement is clear to a Consultant.
Where as, Customization is a Process where we have to do some developments in the Application,
to meet some Specific Business process requirements of Clients, which cannot be Configured.
As Compared to Configuration Part of Implementation, Customization is a bit Complicated process,
unless the requirement is more common and Consultant is clear with the same.
Hope, this will solve you doubt.
Bluesky
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