Learning Hub Subscription Purchasing Error (VAL_0101)

[Margit_Wagner]

I am trying to purchase Learning Hub subscription for the stay current assessment although every time I try to check out, an error is appearing.

"We encountered an issue with your order. (Error Code: VAL_0101)"

I have raised this to support team 5 days ago although they have not been able to provide a solution.

Wondering if anyone encountered this before and have any answer on how to fix this?

Thank you.

[Margit_Wagner]

Hi @Somdeb

If you want to purchase the SAP Learning Hub Standard edition license as an individual 
please note that as an individual purchaser (B2I), you can only make purchases by accepting SAP B2B Terms & Conditions.
As an individual purchaser, you should book the license under an organization (using your name as the company name and your home address as the postal address). For VAT purposes, you can use a dummy VAT registration number in your country's specific format.
Please follow the link provided here and fill out the information as mentioned above to proceed with placing the order.

Kind regards
Margit

Please feel free to reach out if you need any further assistance.

[sathisharram]

Hello, We are also facing the same error (Error Code: VAL_0101) when trying to place the LH Subscriptions. 

What is the solution for this please? 

Regards,

Sathish Arram

[Devulapally]

it looks like learning hub purchase is allowed only for partners or SAP learning partners.

[Devulapally]

Individual users (P User) will not see payment option and it defaults to invoice which upon proceeding will end up with val_010 error. P users should contact SAP learning partners for purchasing learning hub subscription.

[Somdeb]

I am also unable to purchase an individual license to SAP Learning Hub. The system will not let me proceed on the shopping cart page without company billing details. Raised SAP Store Support Request :1000443616

[YelenaB]

It is with regret, but the solution is to sertify with a different company. SAP learning hub is a fradulent money grab. I was charged 3 times for the subscription. When I won the crerd charge back case, they charged me again. I had to lock the credit card after filing anohter dispute.