Industry Groups | SAP Community

Explore SAP Service Cloud Version 2 APIs

In my work to explore how to build AI Agents, finding and understanding APIs used in SAP Service Cloud Version 2, is a large part of the work. While using 'inspection' in the browser is a great tool I wanted to have a better option without creating a...

Join the SAP Distributed Energy Resources Partner Collaboration Space

The energy transition is accelerating, giving rise to new business opportunities and challenges in the utility industry. These advancements in both operational technologies and market roles has made close ecosystem collaboration even more critical. A...

Distributed Energy Resources Are Becoming the Operating Model for Modern Utilities

Distributed Energy Resources Are Becoming the Operating Model for Modern UtilitiesA practical industry perspective on DER, grid-edge transformation, prosumer participation, AI-enabled orchestration, and why utilities need to act now.Key message: Dist...

The Board Decides, the CIO Delivers: A Digital Health Platform Powered by SAP

In my previous posts I described SAP’s global healthcare industry strategy, a modular, data-driven, open, and interoperable platform, and I argued that a digital health platform (DHP) is ultimately a business decision that belongs on the CEO’s desk. ...

FAQ: Utilities Sales Process in SAP Sales Cloud and SAP Service Cloud V2

Your webinar questions answered: SAP Sales Cloud Version 2 and SAP Service Cloud Version 2 Utilities Sales Process, UPIL integration, SAP S/4HANA backend, roadmap, and more.On July 7, we hosted an SAP Espresso Session to introduce the new CX Utilitie...

Espresso Session: Accelerate Utilities Transformation with SAP Signavio, SAP LeanIX & SAP Cloud ALM

Dear Colleagues,Utilities organizations often face complex operational landscapes, legacy systems, regulatory requirements, and ongoing business change initiatives. Achieving transformation success requires a clear understanding of current processes,...

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ATUL Architecture #5 — Designing a Utility Data Fabric on SAP BTP

ATUL Architecture #5 — Designing a Utility Data Fabric on SAP BTPHow Utilities Build a Unified, Governed, Real‑Time Data Layer for Grid + Customer Operations1. Introduction For SAP-centric utilities, the challenge is no longer simply managing gr...

From iFlow to Joule Agent: What I Learned Along the Way -> Part 1: Destinations and Service Instance

The steps and configurations documented here are based on my own experience and testing. Before applying any of this in a productive environment, I would recommend validating the setup against your specific landscape and the latest SAP documentation....

SAP Continuous Influence Session for SAP S/4HANA Utilities - Third Anniversary Update

Three years ago already, we have launched the SAP Continuous Influence session for SAP S/4HANA Utilities as our single channel for collecting your suggestions for improvements related to SAP S/4HANA Utilities:For background information, please refer ...

Utilities CX Reloaded: Discover the New Sales Process - Espresso Session

Dear Utilities Community,We are delighted to invite you to another Espresso Session in our popular 30-minute format, where we will introduce our new Utilities CX sales process and how it helps utilities simplify and modernize sales operations in dere...

The June Edition of SAP Oil, Gas, and Energy Newsletter Is Out

This edition follows SAPPHIRE 2026, where SAP announced the next step in its vision for the Autonomous Enterprise. If you missed the news or want to go deeper on what was announced, we've pulled together the key highlights relevant to oil, gas, and e...

The Digital Health Platform as Strategic Imperative: A Global CEO Framework

Until recently, this asset was economically completely dormant, its value was diffuse and hard to measure, and it was difficult to reach because of why it was captured in the first place: clinical systems record what they record in order to document ...

June 2026 SAP Utilities Newsletter Highlights: AI, Innovation, and Industry Momentum

Staying on top of innovation in the energy and utilities industry has never been more important. This week, we shared our latest SAP Utilities Newsletter – June 2026 Edition, bringing together key updates, insights, and opportunities to help you navi...

ATUL Architecture #4 — AI on SAP BTP for Grid Operations

ATUL Architecture #4 — AI on SAP BTP for Grid OperationsHow AI Becomes Actionable Inside SAP Processes1. IntroductionUtilities generate massive volumes of operational data every second—from SCADA systems, AMI networks, intelligent electronic dev...

The Autonomous Enterprise in Oil, Gas, and Energy: What SAP Sapphire 2026 Means

Energy companies face more pressure than almost any other industry: aging infrastructure, volatile commodity process, accelerating energy diversification, increasingly complex compliance requirements, and rising energy demands that need to affordable...

When the Supply Chain Breaks, Who Keeps the Fuel Flowing?

Sanctions imposed overnight. Critical infrastructure offline. Spot prices spike 15% before markets open. This is downstream operations in 2026, where competitive advantage belongs not to the largest operators, but to those with real-time decision int...

Residential demand flexibility

Why residential flexibility matters now — more than everThe European power system is undergoing its fastest structural transformation in a century. Wind and solar capacity additions are accelerating. The share of variable renewable generation in Belg...

Join our Espresso Session: Latest Innovations and Autonomous Asset Management for Utilities

Join us for a focused 30-minute Espresso Session for utilities and asset-intensive organizations on June 23 at 4pm. CET. We will show how SAP Intelligent Asset Management is evolving with AI and automation. Discover how integrated asset management, A...

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Driving the Future of Water: SAP Brings Together Water Industry Leaders in Madrid

The water sector is at a transformative crossroad. Utilities and public service organizations worldwide are navigating increasing pressure to modernize operations, strengthen resilience, and deliver smarter, more sustainable services to communities. ...

ATUL Architecture #3: Bridging OT and IT: Delivering Mission-Critical Grid Data to SAP BTP Safely, S

ATUL Architecture #3: Bridging OT and IT: Delivering Mission-Critical Grid Data to SAP BTP Safely, Scalably, and Cleanly1. IntroductionUtilities are accelerating their digital transformation, but one architectural frontier remains notoriously di...

Join the Espresso session on: Unlocking Energy Flexibility with SAP Distributed Energy Resources

Espresso Session | June 16, 2026 | 4:00 PM (CEST)The energy landscape is undergoing a fundamental transformation. What was once a centralized system is rapidly evolving into a decentralized ecosystem driven by distributed energy resources (DER) and ...

SAP PM – Different Materials for Same Preventive Maintenance Order Depending on Summer/Winter

Hello Community,I would like to ask about a maintenance planning scenario in SAP PM. We have a preventive maintenance task list where the maintenance operation remains exactly the same throughout the year. However, the consumable material changes de...

SAP Charlotte Innovation Showcase 2026 — Cross‑Industry SAP Lightning Talks

SAP Community Charlotte is excited to host the SAP Charlotte Innovation Showcase 2026, a virtual event featuring 15‑minute lightning talks from SAP professionals across industries.This event is open for everyone — whether you want to present, partici...

Resolved! SAP Charlotte Innovation Showcase 2026 — Cross‑Industry SAP Lightning Talks

SAP Community Charlotte is excited to host the SAP Charlotte Innovation Showcase 2026, a virtual event featuring 15‑minute lightning talks from SAP professionals across industries.This event is open for everyone — whether you want to present, partici...

Resolved! IS-U to S/4HANA utilities - Architecture in LeanIX

Hello, would anyone, please, share a draw.io/LeanIX SAP LeanIX solutions # architecture model for all modules/scope items of IS-U and S/4HANA utilities? This could help to model it for other architects, instead of reinventing the wheel I have been fo...

Enabling Carbon Capture & Storage (CCS) by SAP solution capabilities

This article intends to give an overview what SAP solutions enable the value chain for Carbon Capture & Storage. It’s meant to be an outside-in view and food for thought.Enabling Carbon Capture & Storage (CCS) by SAP solution capabilities for Energy ...

ATUL Architecture #2 — Event-Driven Utilities: Designing Real-Time Flows on SAP BTP

ATUL Architecture #2 — Event-Driven Utilities: Designing Real-Time Flows on SAP BTPIntroductionMost of the utilities organization did not build batch-driven systems because they were wrong. They built them because, for many years, batch processing wa...

Must-See Utilities Highlights at SAP Sapphire Madrid

Dear Utilities Community,SAP Sapphire kicked off last week in Orlando where SAP CEO Christian Klein announced the Business AI Platform as the foundation for the Autonomous Enterprise, enabling AI agents to run end‑to‑end business processes with deep...

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Reimagining Healthcare HR: How SAP Is Powering the Workforce of the Future

Healthcare providers around the world are navigating one of the most challenging workforce environments in modern history. Staffing shortages, clinician burnout, rising patient volumes, and increasingly complex compliance requirements are forcing hos...

ATUL Architecture #1: Why Utilities Need an Intelligent Core on SAP BTP Introduction Utilities are

I recently published a blog on why Utilities are moving toward an Intelligent Core on SAP BTP, especially as AMI, billing, and field operations become more event‑driven.Here’s the blog link for anyone interested in the full breakdown: https://communi...

Resolved! ISU Billing a meter with 3 registers

Hi Experts,I have a meter with 3 registers holding ON-PEAK, OFF_PEAK consumption & 3rd one that holds the sum of total consumption (KWH).How do design this scenario for billing ? Do i need to create 2 different rates ? But how they trigger based on T...

Unlocking Potential: Why Continuous Learning is the Engine of Progress

I remember a conversation I had with a new manager several years ago that left a lasting impact on me. Instead of starting with immediate tasks or deliverables, she asked, "What is your ideal vision for the future? What new skills are you eager to ex...

ATUL Architecture #1: Why Utilities Need an Intelligent Core on SAP BTP Introduction Utilities are

IntroductionUtilities are entering a decade defined by real‑time operations, distributed energy, and AI‑driven decisioning. Yet most utility architectures were never designed for this level of speed or complexity. The result is a widening gap between...

Connected Minds Powering the Future @ SAP for Energy & Utilities Conference

Dear Utilities Community,The SAP Conference for Energy and Utilities 2026 once again proved to be a cornerstone event for the global energy community, bringing together over 650 attendees from more than 47 countries in Toulouse for three days of inno...

SAP EAM Data Profiling in Utilities: What are your proven technical and business rules?

Hello SAP Community,I'm reaching out to gather insights on understanding what are data profiling best practices specifically within the utilities industry. I'm particularly interested in understanding both technical implementation approaches and busi...

Watch the Recording of the SAP Customer Data Platform for Utilities Espresso Session

Dear Utilities Community,Our latest SAP Energy & Espresso Session took place on May 6 at 4:00 PM CET for a focused and practical session on the SAP Customer Data Platform, tailored specifically to utility companies. You will learn how the SAP Custome...

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Introducing ATUL Architecture : A New Blog Series on SAP BTP for Intelligent Utilities

Over the past few years, I’ve had the chance to work closely with utilities that are modernizing their operations using SAP S/4HANA, SAP BTP, and event‑driven, real‑time architectures. One thing has become very clear: Utilities need simple, practica...

Beyond the Bot: Why Utilities Need “Agentic” AI on SAP BTP to Solve the Grid Complexity Crisis

Beyond the Bot: Why Utilities Need “Agentic” AI on SAP BTP to Solve the Grid Complexity Crisis The Grid Complexity WallThe utility industry is hitting a wall—and it’s not a small one.For decades, power grids were predictable. Energy flowed in one dir...

Contem comigo! Chegando nessa comunidade SAP

Olá, pessoal! É um prazer fazer parte desta comunidade SAP.Meu nome é Criste Jones , sou de Mossoró/RN , cidade com forte tradição no setor de petróleo e gás, e atuo há mais de duas décadas na indústria de energia, com experiência em operações, manut...

Espresso Session Spotlight: SAP Utilities Innovation Update - Insights, Demos, Roadmap on April 29

Dear Utilities Community,Discover how the latest innovations in SAP Utilities are shaping the future for the utilities sector. In this session, you’ll get a concise overview of new and upcoming capabilities in SAP S/4HANA Utilities, along with breakt...

GPA Add-On: Extending SAP PRA for Facility-Level Gas Plant Accounting

GPA Add-On: Extending SAP PRA for Facility-Level Gas Plant AccountingSAP Production and Revenue Accounting (PRA) provides strong capabilities for production allocation, contractual settlement, and revenue accounting. However, complex gas plant scenar...

Resolved! Best practices for migration from IS-U to Cloud for Utilities - Brownfield approach

Hello community, could you, please, point me to a internal/external best practices on topic of migration from on-premise (or IaaS) instance of IS-U towards new SAP Cloud for Utilities? Especially for brownfield approach.Utilities

Transforming Healthcare IT Through Integration: SAP’s Comprehensive Ecosystem Approach

As healthcare systems worldwide face mounting pressures to deliver better patient outcomes while managing costs and operational efficiency, the need for intelligent, integrated solutions has never been greater. SAP’s mission for healthcare is straigh...

Driving the Future of Energy Flexibility with SAP Distributed Energy Resources

Dear Utilities Community,I’m excited to share key insights into our new offering within SAP Distributed Energy Resources.Built on SAP Business Technology Platform, SAP Distributed Energy Resources (SAP DER) provides a trusted data backbone that unifi...

April Newsletter: Toulouse, Sapphire, AI, and many more

In a fast-moving industry, staying informed shouldn’t mean sifting through endless updates. Since 2018, SAP Oil, Gas & Energy Newsletter has delivered a quarterly and then bi-monthly briefing, designed to help you focus on the developments that matte...

What’s New in Utilities: Highlights from the SAP Utilities Newsletter – April 2026

Dear Utilities Community,The SAP Utilities Newsletter - April 2026 is out, bringing together the most relevant updates for the energy and utilities community, from innovation highlights and AI insights to customer success stories, product updates, an...

The Utility Clean Core Blueprint: How SAP BTP Enables Modernization Without Disrupting Regulated OPR

The Utility Clean Core Blueprint: How SAP BTP Enables Modernization Without Disrupting Regulated Operations A White Paper by Atul Joshi Executive SummaryUtilities today face a paradox: they must modernize rapidly to support digital customer expecta...

Clean Core for Utilities: The Missing Link Between S/4HANA and AI Driven Operations

Clean Core for Utilities: The Missing Link Between S/4HANA and AI‑Driven Operations Most of the Utilities organization are entering one of the most disruptive decades the industry has ever seen. Aging assets due to modern technologies, rising custome...

Innovation in Action: The Exhibition at the SAP for Energy and Utilities in Toulouse

This year, the Exhibition once again stands as one of the central highlights of the SAP Conference for Energy and Utilities., taking place between April 21-23, 2026 in Toulouse. In addition to numerous expert sessions and discussions, the exhibition ...

SAP Innovation Award 2026 – Who’s in for Utilities?

We’re excited to unveil the utility nominations of the 13th edition of the SAP Innovation Awards! This program honors organizations that use SAP solutions in creative and forward-thinking ways, enabling them to achieve outstanding results and adapt t...