Join Our Espresso Session on Investment & Portfolio Management in Power Generation

We invite you to a focused Espresso Session in collaboration with our partner Unisys, showcasing their Integrated Portfolio and Investment Management for Cloud ERP.

Innovating for a Circular Future: What’s new in Waste and Recycling in S/4HANA 2025

As the world continues to place increasing emphasis on sustainability – waste management and recycling have taken center stage in the journey towards a circular economy. At SAP, we are committed to support this shift and provide continuous innovation...

SAP in the Leaders category at the 2025 IDC MarketScape for utility meter data management systems

We are honored and pleased that SAP is positioned in the Leaders category of this 2025 IDC MarketScape for utility meter data management systems.

Join the Espresso Session on Smarter Asset Management for Utilities with AI

Join us for a focused 30-minute Espresso Session for utilities and asset-intensive organizations. We will show how SAP Intelligent Asset Management is evolving with AI and automation. Discover how integrated asset management, AI-powered decision supp...

SAP Utilities Newsletter - October 2025 Edition: What's New

The October 2025 edition of the SAP Utilities Newsletter is packed with exciting updates, inspiring customer stories, and must-know insights for anyone in the utilities space. Whether you're navigating your SAP S/4HANA journey, exploring AI-powered i...

New Espresso Session: Improve Non-Revenue Water Company Goals with AquaSphere

Water utilities around the world face a persistent challenge: non-revenue water (NRW). Whether due to leaks, theft, or inaccurate metering, NRW represents a significant loss in both resources and revenue. That’s why SAP, in collaboration with HCLTech...

SAP for Energy & Utilities Conference – Workshops Now Live

Our annual event heads to Toulouse, April 21–23, 2026! Registration is open and workshops are live, offering early insights into key topics. Secure your place by October 17 to benefit from the Advanced Access Rate and be part of the conversation!

SAP S/4HANA 2025: What's in it for the Utilities Industry?

The newest version of SAP S/4HANA has just been released to customers. Here is an overview about its main innovations that are dedicated to the utilities industry:Market process management and prepayment for utilities moved into SAP S/4HANA Utilities...

Shaping the Future of Utilities Together: Advisory Customer Council for Utilities 2025

Get insights about our Advisory Customer Council for Utilities taken place on October 1-2 in Walldorf.

SAP4U SAP for Utilities in Denver - it's a wrap

SAP for Utilities ended 2 weeks ago and we are still talking about it.

Unlocking a Cleaner and Greener Energy Future with AI

Artificial intelligence is pivotal in accelerating the integration of renewable energy sources into utility grids, enhancing forecasting, operational efficiency, and sustainability. Leveraging domain-specific AI models and SAP utilities solutions ena...

AI & Automation in Field Service: Espresso Session for Energy & Utilities

Join the session to explore the future of field service in energy and utilities. In just 30 minutes, discover how SAP Field Service Management - powered by AI and automation - helps providers respond faster, optimize resources, and deliver resilient,...

Using ISU_FINDER search in SAP Service Cloud Version 2 Utilities Add-on

Boost your SAP Service Cloud utility specific search! Discover how to integrate S/4HANA Utilities and SAP Service Cloud Version 2 for a seamless premise searches using SAP Service Cloud Version 2 APIs. Dive in to create a search view and navigate to ...

☕ Espresso Session: Enhancing Customer Service in Utilities with SAP Service Cloud

Join us on Thursday, September 18, 2025, for a focused 30-minute Espresso Session designed specifically for the utilities sector. We’ll explore how SAP Service Cloud is helping utilities transform customer service, streamline operations, and respond ...

SAP Service Cloud V2 Utilities Add-on - Mapping Extension fields in iFlow -> PART III

Extending Premise replication with custom fields is a simple way to make additional information available to the Call Center agent. This is the last part of a 3-series blog where we cover the steps to make this happen. 

SAP Service Cloud V2 Utilities Add-on - Extending Utility Premise Object -> PART II

This is the second part of a 3-part series, where we document how to add a custom field to the replication payload from SAP S/4HANA to SAP Service Cloud V2.

SAP Service Cloud V2 Utilities Add-on - Extending Premise Replication with Custom Field - PART I

Adding custom field to the data replicated from SAP S/4HANA often comes up as a topic when implementing. This 3-parts blog series will cover to step to achieve that.

S/4HANA Service Management for Utilities - do you need help moving?

SAP Continuous Influence Sessions for SAP S/4HANA Service open - please vote https://influence.sap.com/sap/ino/#/campaign/3679 Early Adpter Care still open for SAP S/4HANA Service, Private Cloud Edition (register by December 2025) https://influence.s...

Exploring Innovation: Discover What's New in the SAP Utilities Community

I am delighted to announce that the July edition of the SAP Utilities newsletter is live!  

Be the U in SAP 4 U - SAP for Utilities in September

Join ASUG for SAP for Utilities in September in Denver

SAP Continuous Influence Session for SAP S/4HANA Utilities: Status Update July 2025

Two years ago, we have started our SAP Continuous Influence session for SAP S/4HANA Utilities. Since July 2023 it has been our single channel for collecting your suggestions for improvements related to SAP S/4HANA Utilities:For more details, read my ...

Espresso Sessions: Strategic Overview of SAP Customer Experience Solutions in Utilities

Join us for an insightful webcast tailored for professionals in the utilities sector. This session will explore the latest industry trends and how SAP’s Customer Experience (CX) solutions are transforming the way utility companies engage with their c...

☕ Espresso Session: Customer Self-Service Portals and Container Shop for Waste Collection Companies

Join SAP and hmmh multimediahaus AG, one of Germany’s leading agencies for connected commerce, for a dynamic Espresso Session focused on digital transformation in the utilities and waste & recycling sectors on July 8.

Creating Mashup to Show SAP S/4HANA Addresses in SAP Service Cloud Version 2 for Utilities Add-on

In SAP S/4HANA addresses are displayed with a time slices, both current and future. In order for the user to have visibility of these addresses in SAP Service Cloud Version 2, it is possible to create a mashup to display these

United in purpose: ScottishPower and SAP at Future of Utilities

Last week, we had the incredible opportunity to join forces with our valued customer, ScottishPower, at the Future of Utilities Summit in London. Together, we showcased our shared vision for the future of customer experience for utilities—one that is...

Join Our Espresso Session on SAP Utilities Roadmap and Customer Co-Innovation Program

Join us for an insightful session where our expert speakers will provide a comprehensive overview of the upcoming innovation topics planned for the utilities industry. This webinar will provide selected detailed information on the strategic investmen...

Innovation & Sustainability in Utilities: May Newsletter Highlights You Need to Know

Dear Utiliites Community,Welcome to the latest update from the SAP Utilities Community! We’re in the midst of an exciting season of innovation, collaboration, and transformation all of which you can read about in our May newsletter edition. Following...

Orlando Wrapped, Madrid Awaits: Your SAP Sapphire 2025 Utilities Guide

The energy in Orlando was electric as SAP Sapphire 2025 kicked off and showcased how it's transforming enterprise operations through SAP Business AI, integrating applications, data, and AI to help businesses thrive amid uncertainty. Key innovations i...

SAP Energy Park: Launch of New Use Cases

The SAP Energy Park continues to stand as a role model of innovation, showcasing how customers can lead the way in the energy transition through cutting-edge technology and data-driven solutions.Now part of the SAP Experience Center in Walldorf, the ...

SAP Conference for Energy and Utilities 2025: A Powerful Gathering in Rotterdam

We were pleased to welcome a vibrant mix of our customers and the whole energy and utilities ecosystem. A key aspect was the opportunity to experience the solutions firsthand at the SAP Pop Up Campus and the exhibition.Thank you to everyone who contr...

Water Track at the SAP for Energy and Utilities Conference 2025: Feedback and Lessons Learnt

Summary of the activities related with Water and Waste Water services industry took place during the conference.

Join Our Espresso Session on May 13th: 🌿 Experience the SAP Energy Park

Join us on Tuesday, 13 May 2025, at 16:00 CET for the SAP Energy Park webinar. Discover how SAP is driving the energy transition with innovative solutions and strategic partnerships. Learn from experts Bruno Pincolini and Kim Maren Ekrutt about the m...

Celebrating SAP Innovation Awards 2025: Spotlight on Energy & Utilities

This year, we are pleased to announce the 12th edition of the SAP Innovation Awards! This program celebrates the companies that have embraced SAP solutions with an innovative perspective, helping them stand out with impressive outcomes and adjust to ...

SAP Utilities Headline News - March Update

Dear Utilities Community,We are delighted to have you with us as we embark on a journey of innovation andtransformation in the utilities sector.             Recently, we hosted an Espresso Session where we shared our utilities strategy and providedin...

Join the Eurelectric Digitopia Hub hosted by SAP in Rotterdam

The power industry is at a turning point in its journey towards decarbonisation and greater electrification. Managing the complexities of more renewable energy resources (RES) and distributed energy resources (DERs) connecting to existing medium- and...

The NEW New Service Connection Process for Energy and Water

During new construction, the utility is responsible for connection a building to the distribution grid for electricity, gas, water, sewer or other services. We have redesigned this processes.

Plan Logistical Process in an Automated and Centralized Way

Route planning becomes increasingly complex, while it is getting harder to acquire experienced personnel on the market.Therefore, automated route planning incorporating key restrictions and challenges is essential to minimize manual planning effort.

Upcoming Webcast: Enhancing Your Waste Management with Advanced Planning and Dispatching

Dear Utilities Community,Are you interested to learn how to enhance your waste mangement?      You are invited to join us for an insightful Information session:  Title: Enhance Your Waste Management with Advanced Planning and Dispatching Date: Tuesda...

Exciting News About the SAP for Energy and Utilities Conference in Rotterdam

The day we've all been waiting for is just around the corner. We're incredibly excited to bring you a special edition newsletter that gives you a sneak peek into the upcoming SAP for Energy and Utilities Conference, taking place from April 8-10 in th...

SAP S/4HANA 2023 FPS3: What’s in it for the Utilities Industry?

Experience SAP Solutions in Action - Navigating the Energy Transition at EUC 2025

Dear Energy and Utilities Community,The time has come once again! This year, we are delighted to invite you to the SAP Energy and Utilities Conference (EUC) in the dynamic city of Rotterdam, from April 8th to 10th.The conference will feature a lineup...

Empowering Connections: Join Us at the SAP Business Women's Networking Lunch in Rotterdam 2025!

We are delighted to announce the return of SAP's Business Women's Networking Lunch for another year of inspiration, connection, and empowerment! Join us at the upcoming SAP for Energy and Utilities Conference in 2025 taking place in Rotterdam from Ap...

Join our Espresso Session on SAP's Utilities Strategy and the Upcoming Conference

Are you ready to plug into the future of utilities? Join us for an electrifying virtual event as we unveil SAP's strategic roadmap for the utilities industry, designed to spark innovation and drive the energy transition.

Microforum on SAP Business Data Cloud @ SAP Conference for Energy and Utililties

You might have heard about SAP Business Data Cloud in last week's announcement?At the SAP Conference for Energy and Utilities in Rotterdam we will build on the announcement during our microforum session.

Are You Ready to Touch the Future of Utilities?

As spring approaches, so does the highly anticipated SAP for Energy and Utilities Conference 2025. The beautiful city of Rotterdam will welcome us not only with its modern architecture and vibrant harbor atmosphere, but also with a unique opportunity...

Why Does Value Matter in the Customer Experience?

In today’s competitive market landscape, understanding and delivering customer value is no longer just an advantage; it is essential.In this blog post I want to share my view on why value matters in customer experience, emphasizing the significance o...

A Sneak Peek into the Pop-up Campus Experience for Asset Management

As the energy and utilities sector continues to evolve, the upcoming SAP for Energy and Utilities Conference in April 2025 promises to be a groundbreaking event, showcasing innovative solutions and transformative ideas. Among the myriad of presentati...

Step into the Future at the SAP Conference for Energy and Utilities!

What if you could step into the shoes of your customer or even an electron? What if you could time travel to see the results of your distributed energy resources transformation?Get ready for an exclusive preview of these answers at this year's Intern...

Announcing the Water Track at the SAP for Energy and Utilities Conference 2025

Guidelines of the track for Water and Wastewater Services Companies at the Conference and additional suggested items of interest for the water delegates to build a complete agenda for the conference two days

Join Us for an Exclusive SAP Customer Conversations Live Event with Farys on February 19

We are pleased to invite you to our upcoming SAP Customer Conversations LIVE Event on Wednesday, February 19, 2025, from 16:00 to 17:00 (CET). This event will show how Farys, a leading watery company, uses SAP Business Technology Platform (BTP) to im...