Workflow setup for notification

[#1]

Hello,

I have a very basic question, but it is a big one.

How and where I can link a workflow to notification?

What is the common condition (maybe with reference to standard SAP) where I can see triggering a workflow from notification?  Is that based on the notification status?

How to pass certain fields from notification to the workflow?

Thank you,

Paulo

[jogeswararao_kavala · Accepted solution]

Hello  Paulo,

Work-flow needs to be activated separately. Whereas you can achieve most of the things through user status (Status Profile with tcode OIBS)

Few discussions on Work-flow in Notifications:

PM workflow for Notification creation

PM notification Workflow

Workflow for PM Notification

... and many more here

Regards

KJogeswaraRao

[Paulo_Vitoriano · Accepted solution]

Thank you for the prompt reply, but I need a Workflow and not a user status...

I want the notification process to trigger a workflow.  And nothing to do with EAM apart from the fact general notification config sits in PM module.

Useful links though!

[MTerence · Accepted solution]

Hi Paulo,

Are you searching for this option ?

Assigning the agent, will send the workflow. You can request your workflow consultant for further process.

tcode v: OIM1

Regards

Terence

[Paulo_Vitoriano · Accepted solution]

Hi Terence,

I want a workflow to trigger only for a specific notification type.

Also the agent should be determined automatically based on the notification master data.

Thank you,

Paulo

[MTerence · Accepted solution]

Hi Paulo,

You can achieve using Partner Determination, below is the sample for your reference.

I am unable to guide you the process, but the requirement is very much possible.

There can be multiple ways to provide this solution. Better reach out to your workflow consultant.

Regards

Terence

[Paulo_Vitoriano · Accepted solution]

Hi Terence,

Let me ask a very specific question, - how to trigger workflow only for specific notification type?

Is that a PM customizing or a workflow customizing?

Thank you,

Paulo

[Former Member · Accepted solution]

Hi Paulo,

Refer

Take help from ABAP workflow team and provide required logic.they will do the needful.

Regards

Vivek

[MTerence · Accepted solution]

Hi Paulo,

1. We can use the configuration OIM1 to trigger work flow if it is required for the person irrespective of Notification types etc.

2. Use can use NOTIF_EVENT_SAVE or NOTIF_EVENT_POST, to send the workflow for the user created or responsible or to specified list. Here you can code based on particular notification type.

3. Determine Partner functions for particular notification type. Like department responsible, user responsible, this can be called in your notification, where you can maintain Persons. Through the email ID assignment for the user ID, email will be triggered.

The technical changes can be done by workflow consultant on triggering the mail to outlook or sap inbox. Configuration like option 1 and partner functions will be a responsible of functional consultant.

Regards

Terence