System error when accessing knowledge provider

[#1]

Hi

we are getting ess - Travel Management in our portal.  When creating travel request, while uploading attachments.  we are getting

"System error when accessing knowledge provider".  Where could be the issue.  Any idea?

Thanks

Prasad

[Former Member]

Hi Prasad,

         Please read SAP Note : 604603.  It describes complete solution for your problem.

Also, for any additional help, read through a complete PDF document on Knowledge Provider

http://help.sap.com/printdocu/core/print46c/en/data/pdf/BCSRVKPR/DMB_STRUCTURE.pdf

Hope it helps.

Regards

Uday