on ‎2013 Nov 18 8:14 AM
Hi Experts,
When sales Order is fully rejected but still decrease customer credit limit??
please clarify me
Regards,
Gita
Request clarification before answering.
System doesn't reduce the credit limit, but it reduce the open order value in FD32.
thanks,
Srinu.
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If you have a sales order,, and all items are rejected.. the status of the sales order will be completed.. not open order.
If it is open then there are some items which are not rejected in sales order.
Completed sales order will not come under credit check scope...
Kindly check the items... if all items are rejected. and update.
-JD
Gita,
FD32 is not configuration step. It is master data maintenance for customer credit limit and assigning the risk category. still i don't understand what is the exact your issue.
As i already said if the document is reject system does not reduce the credit limit, It reduce the corresponding document let us assume
If you reject sales order it reduce the open order value in FD32
similar if you reject/delete delivery it reduce open delivery value in FD32
Also it applies to Invoice if you cancel invoice correspondingly reduce open invoice value in FD32.
Please let me know if you need any further clarification or if i did not understand your query properly?.
thanks,
Srinu.
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