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Rejected orders decrease credit limit

Former Member
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3,119

Hi Experts,

When sales Order is fully rejected but still decrease customer credit limit??

please clarify me

Regards,

Gita

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srinu_s1
Active Contributor
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System doesn't reduce the credit limit, but it reduce the open order value in FD32.

thanks,

Srinu.

Former Member
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yes, but there is some error and credit has been consumed ..

Former Member
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If you have a sales order,, and all items are rejected.. the status of the sales order will be completed.. not open order.

If it is open then there are some items which are not rejected in sales order.

Completed sales order will not come under credit check scope...

Kindly check the items... if all items are rejected. and update.

-JD

srinu_s1
Active Contributor
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What error you are getting.

Srinu.

Former Member
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Any suggestion experts 

Do this involved any FD32 config steps please advice.

moazzam_ali
Active Contributor
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No it doesn't involve FD32. It only involves how you are rejecting the order and what is the status of that order. Did you read my previous post and checked that?

Thank$

srinu_s1
Active Contributor
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Gita,

FD32 is not configuration step. It is master data maintenance for customer credit limit and  assigning the risk category. still i don't understand what is the exact your issue.

As i already said if the document is reject system does not reduce the credit limit, It reduce the corresponding document let us assume

If you reject sales order it reduce the open order value in FD32

similar if you reject/delete delivery it reduce open delivery value in FD32

Also it applies to Invoice if you cancel invoice correspondingly reduce open invoice value in FD32.

Please let me know if you need any further clarification or if i did not understand your query properly?.

thanks,

Srinu.

Former Member
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Yes sorry , its master data .

But i know normally it will be completed if sales order is rejected -

Here no open order in system and credit limit is consumed

I guess my query is confusing.. ???

Former Member
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Its - showing decrease in credit limit.

Former Member
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Gita,

Cancel the order and check it again..

JD