Payment Method missing

[Former Member]

Hi all,

In the customer invoicing, Payment method missing, can anyone advise?

In Account Master--> Financials-- Payment method had been maintained

Thanks

Vijay

[lokesh2 · Accepted solution]

Hi Vijay,

If you have maintained the payment methods after you see this 'no records found' then close this screen and reopen it again to check.

Also in the financials tab under which company you have maintained the payment methods ? and under which you have trying to post the invoice. Kindly crosscheck.

Thanks

Lokesh Sharma

[Former Member · Accepted solution]

Hi Lokesh,

     Thanks for the response, In financial tab, company maintained and payment method are  same. Invoicing unit is under the same company .

Thanks

Vijay

[AnkushPashine]

Hello Vijay ,

Yes, as the Case Document says :Irrespective of Payment Method you maintain in the Account master data ->Financial Data tab ,but in 'New Manual Invoice' the Payment Method drop-down option will only show 'Credit Cards' option.

For details on Credit Card ,you can refer Help Document :"Customer Payments by Credit Card".

Best Regards,

Ankush.

[Former Member]

thanks Ankush

[former_member186319]

Hi Vijay,

Can you send me the logic that you have used to fetch the payment methods. I had a question that why are you using a drop down for the payment method in the customer invoice form.

From which table you are fetching payment method..? you can use this one BSEG-ZLSCH.

Regards,

Raghu Prasad

[Former Member]

Hi Raghu,

         Thanks.We are expecting the payment method to get fetched  based on the method maintained in the Account master. Since it not fetched , we are trying to make use of dropdown

Regards

Vijay

[former_member186319]

Hi Vijay,

If it is not fetched then the solution is not to make it as drop down field. Which form you are using SAP script / SAP Smart form / Adobe forms to display the Customer Invoice form..?

Can you share me the logic that you used to fetch the Payment method..?

Regards,

Raghu Prasad

[Former Member]

Hi Raghu,

      The logic is If any payment method maintained for the customer account, under financial data like check , Bank Transfer, or Wire Transfers. The same maintained in the Account master account will reflect in the sales order and  the manual customer invoice. This is the system standard behaviour  which I had experienced in the past.

In addition to it  now system supports only Credit card Payment method as per the case document " 2040757"

Regards

Vijay

[Former Member]

Hi Vijay,

Kindly confirm what are the payment methods that you have maintained in the customer master.

Check and Bank transfer will not be listed in the payment method if you are creating manual invoice.

Only Direct Debit option will be provided in the manual invoice if it maintained in the customer master data.

Regards,

Annapurna

[Former Member]

Hi Annapurna.

  Thanks for the update.  I have added all the payment terms available in account master . And I had tried for the Manual Invoice,I don't found any payment method  including  only Direct Debit

Then I rechecked in the sales order,  I do not found the payment method

Regards

Vijay

[lokesh2]

Hi Vijay,

You can refer to Case Document > 1898128 - In an Invoice Document the Error "Sales data or pricing terms not found for account" is Triggered

Thanks

Lokesh Sharma

[Former Member]

Hi Lokesh,

   Thanks.. Once sales unit triggered  the error gets  disappeared.. This seems to been an temporary issue due to system update time

Thanks

Vijay