Hi,
Implemetation: To develop new objects from scratch as per customer's needs and the customozing done tto map to his needs.
Support: The projects where we close/try to close the issues raised by the end users, in the form of tickets, after the projects go live.
Upgradation: Making the necessary changes to all the applications that get affected when a company goes for an upgrade from a lower version of SAP to a higher version of SAP.
Check out some of these threads to know the difference
Regards
Bluesky
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