Customer Experience Learning Group Blog Posts
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KatJankovic
Product and Topic Expert
Product and Topic Expert
367

On behalf of the Product Learning team at SAP, I am excited to introduce a new way to validate your SAP Customer Data  Cloud  skills: a system-based certification that measures your ability to perform real tasks and scenarios in SAP Customer Data Cloud. Instead of selecting answers on a theory-only exam, you’ll complete hands-on activities in an SAP-provisioned environment—demonstrating the day-to-day capabilities that matter on live sites. Full details and the latest policies are available on the certification page:

SAP Certified - Implementation Consultant - SAP Customer Data Cloud

 

🌟A New Era of Practical, System-Based Assessment

Unlike standard multiple-choice exams, this new certification provides candidates with:
  • A SAP Customer Data Cloud system, and
  • A PDF containing a set of realistic tasks to complete
Candidates perform actual configuration and scenario-based exercises directly in the system. Once all required tasks are completed, they can submit their results for automated evaluation. Within minutes, candidates will know whether they have passed or failed — offering a faster, more authentic, and more meaningful way to validate capability.
This practical approach ensures that certified consultants are not only knowledgeable but also skilled in applying SAP Customer Data Cloud functionality in realistic customer scenarios.

🎯Why System Based Certifications?

The reimagined SAP Certification exams offer a range of benefits. More specifically:

  • Job-ready proof: Demonstrates you can navigate SAP Customer Data Cloud and execute business-critical tasks—not just recall concepts.
  • Strong SAP signal: An SAP-recognised credential and digital badge that hiring managers and project leads across the ecosystem trust.
  • Practice over memorisation: Preparation aligns to SAP Learning Journeys and hands-on exercises for better retention and impact.
  • Real-world relevance: Validates cross-functional workflows (catalogue, content, search, promotions) that move conversion and revenue KPIs.
  • Always current: Content and recertification align with SAP’s cloud release cycle, reflecting the latest features and UI. 
  • Higher integrity than Q&A-only: Performance on practical tasks reduces guesswork and emphasises authentic ability.

👤 Who Is This Certification For?

This certification is designed for:

  • Consultants

It is classified as an intermediate-level certification and requires approximately 3 hours to complete.

📚How to Prepare

To set yourself up for success, we recommend the following preparation path:

1. Complete the "Implementing SAP Customer Data Cloud" Learning Journey

The Learning Journey for Consultants on learning.sap.com provides the foundational knowledge required for the hands-on portion of the certification. They combine structured courses with access to practice systems for guided exercises, building familiarity with the interfaces, workflows, and configuration steps assessed.

2. (Optional) Attend the In-Person Classroom Trainings

For learners who prefer guided instruction, tan intructional led training is available:

This class provides expert-led, structured instruction and practice to deepen your understanding and skills.

 

📢Spread the Word!

Help us share this exciting update with partners, colleagues, and other stakeholders.

📝We Value Your Feedback

After completing the certification, please take a moment to share your feedback. Your insights help us continuously improve the learning experience.
 
Two easy ways to share feedback!
  1. Click “Share Feedback” to submit your thoughts. KatJankovic_0-1774989882886.png

     

  2. In the “Notification Center” under “Learning” you can select the congratulatory email after completing course or learning journey and click “Feedback” to share your thoughts. KatJankovic_1-1774989882896.png