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Customer Experience Learning Group Blog Posts
Current news, tips, and tricks to make your life a little easier when learning about Customer Experience topics at SAP.
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Recent Activity

Discovering the Lead to Cash Business Process

During this live session, you'll gain the end-to-end Lead-to-Cash business process in an SAP context. Participants will gain a clear, practical understanding of how leads progress through qualificatio...

  • 275 Views
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AI in Action: Discover the Latest SAP CX Toolkit Innovations

Are you ready to put AI to work in your SAP Commerce Cloud landscape? Join our live session to explore how the SAP CX AI Toolkit is driving the next generation of intelligent, scalable, and customer-c...

  • 237 Views
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Retirement of Sales Cloud (V1) Classroom Training

We have an important update to share regarding Sales Cloud (V1) Classroom Training — and don’t worry, your learning journey is far from over! As of June 30th, we will be retiring our V1 classroom sess...

  • 201 Views
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Starting with AI in SAP Customer Experience Solutions

Starting with AI in SAP Customer Experience SolutionsDuring this session, you'll gain a foundational understanding of AI concepts and how they can be applied to SAP CX solutions. We'll explore the key...

  • 267 Views
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  • 2 Likes

Starting with AI in SAP Customer Experience Solutions

Starting with AI in SAP Customer Experience SolutionsDuring this session, you'll gain a foundational understanding of AI concepts and how they can be applied to SAP CX solutions. We'll explore the key...

  • 235 Views
  • 0 Comments
  • 1 Likes

Building AI Tools and Agents for SAP CX Solutions

We’re pleased to announce the availability of a new live session on SAP Learning that shows SAP CX Solutions by building AI tools and agents.This live session provides an introduction into how to desi...

  • 281 Views
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  • 1 Likes

New Course Launch: Selling SAP CIAM

We’re excited to announce the launch of our new course, Selling SAP CIAM, designed specifically for sales professionals who want to confidently position and sell SAP’s Customer Identity and Access Man...

  • 300 Views
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  • 1 Likes