Featured Topics
Featured topics
Recent Activity
Building AI Tools and Agents for SAP CX Solutions
We’re pleased to announce the availability of a new live session on SAP Learning that shows SAP CX Solutions by building AI tools and agents You can find the Registration link here:https://learning.sa...
New Course Available: Mastering SAP Customer Identity and Access Management
Learning Journey Implementing SAP Customer Data Cloud
New Course Launch: Selling SAP CIAM
We’re excited to announce the launch of our new course, Selling SAP CIAM, designed specifically for sales professionals who want to confidently position and sell SAP’s Customer Identity and Access Man...
Updated Instructor-Led Trainings: SAP Commerce Cloud Developer – Part 1 & Part 2
We are happy to share that the Instructor-Led Trainings (ILTs) for SAP Commerce Cloud Developer – Part 1 and Part 2 have been updated! These updates ensure our developer enablement remains aligned wit...
Release of System-Based Certification for SAP Service Cloud Version 2
We are pleased to announce the release of new system based certification for SAP Service Cloud Version 2. Find out more about this certification, how to prepare and successfully pass the certification...
Announcing the First-Ever System-Based SAP Customer Data Platform Certification
On behalf of the Product Learning team at SAP, I am excited to introduce a new way to validate your SAP Customer Data Platform skills: a system-based certification that measures your ability to perfor...
Announcing the First-Ever System-Based SAP Customer Data Cloud Certification
On behalf of the Product Learning team at SAP, I am excited to introduce a new way to validate your SAP Customer Data Cloud skills: a system-based certification that measures your ability to perform...
New Course Launch: Positioning SAP Customer Loyalty Management
Today’s customers expect more than great products—they expect personalized, relevant, and rewarding experiences. That’s why loyalty has become a strategic differentiator across industries.To help prof...
Live session : April 14th - Agentic AI and CX AI Toolkit in Sales Cloud
Artificial intelligence is transforming how customer experience teams operate, and SAP’s CX AI Toolkit available with Joule Premium is leading this shift with powerful agent‑driven automation. In this...
Announcing the First-Ever System-Based SAP Commerce Cloud Developer Certification
On behalf of the Product Learning team at SAP, I am excited to introduce a new way to validate your SAP Commerce Cloud development skills: a system-based certification that measures your ability to pe...
Announcing the First-Ever System-Based SAP Commerce Cloud Business User Certification
On behalf of the Product Learning team at SAP, I am excited to introduce a new way to validate SAP Commerce Cloud skills: a system-based certification that measures your ability to perform real tasks ...
New Learning Journey + Knowledge Badge: Joule & Business AI in SAP CX
Ready to dive into the future of SAP Customer Experience?A brand‑new learning journey on Joule and Business AI in SAP CX is now live — and it comes with an opportunity to earn a Knowledge Badge. Explo...
Announcing the First-Ever System-Based Certification for SAP Sales Cloud Version 2
Get ready for a major milestone in SAP Sales Cloud learning.We’re introducing the first-ever system‑based certification for SAP Sales Cloud Version 2—a hands-on, real-environment assessment designed t...
New course: Positioning SAP B2B Self Service Portal
We’re excited to introduce a brand-new learning opportunity for sales and pre-sales professionals:Positioning SAP B2B Self Service Portal Why SAP B2B Self Service Portal?Business buyers expect consume...
Exploring and Configuring Joule Agents in SAP CX: A Three‑Part Video Series
Get a behind‑the‑scenes look at how Joule agents are transforming Sales and Service Cloud. This short series breaks down real business use cases, shows how to tailor a pre‑delivered agent, and walks t...
