workflow agent assignment problem

[Former Member]

Hi guys,

I have small problem in workflow.

we have an task for user decision.

i want to do agent assignment for that task.

we have one position for one user. like that we have three positions.but job is same. i want do agent assignment for these users, the three users are same level hierarchy.

how i can do agent assignment for this task?

can i give directly job number because job is same for three positions.

please let me reply.

Thanks

Sankar.

[Former Member]

Hi,

If you`ve users attached to the Job you can address the job in the agent assignment.

Regards

[Former Member]

In the task level,

I hope you must have an option to choose a Job as an agent.