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Search help problem - selection is not considered for certain users

csaba_szommer
Active Contributor
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508

Dear All,

I bumped into a search help problem.

Elementary search help, search object is "ANLA".

Definition has some standard fields from object ANLA, and it is working fine for almost all users.

But few users are facing a problem: when they input value in ANLA-SERNR, system does not consider it, they get an unfiltered list. If they navigate to another tab on search help, execute a successful search and then navigate back to the tab where the seaarch problem occured, the search is successful.

What could be the problem?

I tried to debug it but "/h" canot be used and I do not know which program is behind it...

How can I debug it?

Thanks in advance,

Csaba

1 ACCEPTED SOLUTION
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Former Member
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452

Hi

Perhaps these users has set or fix a personal list

Max

Hi

Perhaps these users has set or fix a personal list

Max

2 REPLIES 2
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Former Member
0 Likes
453

Hi

Perhaps these users has set or fix a personal list

Max

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452

Hi Max,

Thanks for your answer.

They are executing the search entering selection criteria. In this case they should not tget their personal list.

I already tried and created my own personal list, and I was able to execute the search properly.

Br.

Csaba