‎2006 Aug 23 7:31 AM
Hi,
I have an error when running dunning notices. A popup box appears informing me that the sapscript form does not exist. This only happens in our Dev environment and not in our QAS environment. There does not appear to be any differences in the config settings between the two systems. So I'm going out here on a limb and thinking it has something to do with the form itself. The forms appear to be the same.
Has anyone come across this type of error before and if so how did you resolve it?
Thanks in advance for any assistance given.
reagrds
Julian
‎2006 Aug 23 7:47 AM
Hi,
The problem can be like this:
Depending on the dunnig period a different SAPScript is called everytime for a particular Customer. To do this debug in the system and try to find which SAPScript is being called at that particular period in both DEV and QA. The problem might be due some wrong data setting in the QA and DEV.
Hope This Helps
Anirban
‎2006 Aug 23 7:47 AM
Hi,
The problem can be like this:
Depending on the dunnig period a different SAPScript is called everytime for a particular Customer. To do this debug in the system and try to find which SAPScript is being called at that particular period in both DEV and QA. The problem might be due some wrong data setting in the QA and DEV.
Hope This Helps
Anirban
‎2006 Aug 25 12:29 AM
Hi Anirban,
Thanks for your input.
The issue was with a setting difference between QAS and Dev.
The issue lay with a setting in transaction FIBF (business transaction events). In Settings->P/S function modules->of an SAP App, event 1720 FI-FI was set to use smart forms (print_dunning_notice_sf) instead of SAPScript (fi_print_dunning_notice).
Changing this resolved my issue.
regards
Julian