"Database not available" - Development Version - Linux

[luis_pinho]

Hi,

we have a linux box running SAP to do some tests, we have some ABAP code, customs iDocs, etc. its just for integration tests.

One of the developers tried to make a call and got an error that the system was not available.

We stopped the system using the steps:

su npladm
stopsap

then

startsap

It just doesn't start.

The log states the following:

[root@vm-sap ~]# cat /sybase/NPL/startdb.log 
------------------------------ Tue May 4 18:21:32 WEST 2021 
LOGFILE FOR STARTING SYBASE ASE 
starting database NPL ... 
------------------------------ Tue May 4 18:21:32 WEST 2021 
checking required environment variables 


------------------------------ Tue May 4 18:21:32 WEST 2021 
check if Sybase ASE processes are running 
ASE instance not available 
There are no Sybase processes running - 
Database is probably already stopped. 


------------------------------ Tue May 4 18:21:32 WEST 2021 
check if Sybase Backupserver is running 
Backupserver instance already running (pid of backupserver is: 4631 ) 
Database not available

Since this doesn't move anywhere, I did a CTRL+C and I got this:

vm-sap:npladm 10> startsap 
Checking syb Database 
Database is not available via R3trans 
------------------------------------------- starting database NPL ... 
Log file: /sybase/NPL/startdb.log 
^Cstartdb DB start failed 
check startdb logfile in home directory of user sybnpl 
/usr/sap/NPL/SYS/exe/run/startdb: Terminating with error code 13 
DB startup failed 
please send the tracefile /home/npladm/startsap.trc to support 
vm-sap:npladm 11>

startsaptrc.txt

Can you guys help me out? This was working fine a few weeks ago.

If its a db starting problem, how to start the db?

Best Regards,

Luís Pinho

[luis_pinho]

Hi Robert,

you are right, I'll get the new license and copy over the existing one.

login as: root
root@vm-sap's password:
Last login: Tue May  4 19:45:52 2021 from 192.168.201.254
[root@vm-sap ~]# cat /sybase/NPL/ASE-16_0/install/NPL.log
00:0000:00000:00000:2021/05/04 19:46:38.33 kernel  SySAM: Using licenses from: /                                              sybase/NPL/SYSAM-2_0/licenses/SYBASE_ASE_TestDrive.lic
00:0000:00000:00000:2021/05/04 19:46:38.46 kernel  SySAM: Failed to obtain licen                                              se(s) for ASE_CORE feature from license file(s) or server(s).
00:0000:00000:00000:2021/05/04 19:46:38.46 kernel  SySAM: Feature has expired.
00:0000:00000:00000:2021/05/04 19:46:38.46 kernel  SySAM: License feature name:                                                ASE_CORE
00:0000:00000:00000:2021/05/04 19:46:38.46 kernel  SySAM: Expire date:   31-mar-                                              2021
00:0000:00000:00000:2021/05/04 19:46:38.46 kernel  SySAM: License search path:                                                 /sybase/NPL/SYSAM-2_0/licenses/SYBASE_ASE_TestDrive.lic:
00:0000:00000:00000:2021/05/04 19:46:38.46 kernel  SySAM: FlexNet Licensing erro                                              r:-10,32
00:0000:00000:00000:2021/05/04 19:46:38.46 kernel  
There is no valid license for                                               
ASE server product. Installation date is not found or installation grace period                                               has expired. Server will not boot.