Internal error in SAP user exit

[Former Member]

Hi,

i am working on the SAP user exits in SD module for Free goods enhancement, if customer buys 100 goods in 'X' material we have to provide 'Y' quantity of goods as free. i did coding part under the standard program "MV45AFZZ " in the form" user exit_save_document_prepare", its working fine in creation of sales order in VA01 transaction the free goods are getting added correctly.

But, while changing the sales order in VA02 transaction the free goods are not getting updated after changing the order quantity. its just displaying the following error "An internal system error occurred. See note 442831."

kindly help me to solve this issue.

[ThomasZloch]

So what did note 442831 tell you?

Thomas

[Former Member]

Hi Thomas ,

The internal error 442831 shows Item does not match schedule line (program error). its just saying item line mismatch.

[Former Member]

Does this requirement need an ABAP Development ? Can't this be done through Free-Goods Configuration ?

[Former Member]

Dear vinod,

No, this can't be done because with the help of configuration we can able to do only for 1:1 relationship.

but this includes n :1 relationship free goods.so we need to develop code.in that only during execution only am getting this internal error.