Error while sending mail to external id

[Former Member]

Hai all,

I am trying to send mail to external mail id using the FM SO_NEW_DOCUMENT_ATT_SEND_API1. After executing when i check in sost i m getting an error 'Cannot process message, no route from sapuserto external mail id.

Can anyone help me resolve this issue pls.

Thanks in advance,

Neela

[Former Member]

Hai all,

I am trying to send mail to external mail id using the FM SO_NEW_DOCUMENT_ATT_SEND_API1. After executing when i check in sost i m getting an error 'Cannot process message, no route from sapuserto external mail id.

Can anyone help me resolve this issue pls.

Thanks in advance,

Neela

[Former Member]

Hi,

BASIS has not configured outgoing emails for your system. Pls contact your basis team.

Thanks,

Best regards,

Prashant

[vinod_vemuru2]

Hi,

This means that mails to external IDs are not allowed from your system.

Check the T-code SCOT to see the allowed domains. If you don't have access, check with your BASIS team.

Thanks,

Vinod.

[Former Member]

You can check user settings (SU01D) and e-mail settings (SCOT, SOST).

[Former Member]

Hi all,

I have contacted the basis team to do the settings. Settings r done but now when i execute the prg in the function module the value of sy-subrc = 5.

How to overcome this exception.

Pls guide me.

Thanks in advance,

Neela

[Former Member]

Hi,

You have to fill the tables parameter 'PACKING_LIST'.

try with these values

wa_objpack-TRANSF_BIN = space.
wa_objpack-HEAD_START = 1.
wa_objpack-HEAD_NUM   = 0.
wa_objpack-BODY_START = 1.
wa_objpack-DOC_TYPE   = 'RAW'.
APPEND wa_objpack to it_objpack.

Regards,

Daz.

[Former Member]

Hi,

Even after filling the tables parameter 'PACKING_LIST'. I m not able to view the mail either in sbwp or sost.

Thanks in advance,

Neela

[gaursri]

Hi Neela,

Some times due to workprocessor availibilty ,it may happen that it takes time to get visible in mailbox.Hope the query resolves soon.

Have a best day ahead.

[vinod_vemuru2]

Hi,

Is the sy-subrc of the FM 0 after the call? Did you pass the parameter COMMIT_WORK = 'X'? If not please pass this a X. Else mail wont be placed in the queue.

Thanks,

Vinod.

[Former Member]

Hi Vinodh,

The parameter value is 0. I have also given COMMIT = 'X'. But still i m not able to send mail to external id. I m not able to view in sost or sbwp also. Pls help..

Thanks in advance,

Neela

[gaursri]

Hi Neela,

please go through this blog. i am sure your query will be resolved.

Link:[Blog2|http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15787] [original link is broken] [original link is broken] [original link is broken];

Have a best day ahead.

[vinod_vemuru2]

Hi Neela,

It could be better if you can paste your mail sending code. There might be some thing wrong in the coding part.

Thanks,

Vinod.

[gaursri]

Hi Neela,

Please do the check this blog it will be helpful.

Link:[Blog|http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15570] [original link is broken] [original link is broken] [original link is broken];

Have a best day ahead.

[Former Member]

HI Neela,

In receiver parameter, you need to set the following:

wa_receivers-rec_type = 'B'. [ 'B' is for SAP user, 'U' is for internet user]

wa_receivers-com_type = 'INT'.

wa_receivers-express = 'X'.

APPEND wa_receivers TO i_receivers.

Please check with this.

Regards,

Tutun

[Former Member]

Hi Neela,

To know whether it is configuration problem or abap code issue, try sending mail to external id

using business workplace (tcode = SBWP). From there create a new message to external email id and send. Then see in SOST/SCOT and manually transmit from there.

regards,

amit m.

[Former Member]

Thanks all for helping me in getting it done.

Answered.