Dump on VC01N

[Former Member]

Hi everyone,

I'm facing a problem in VC01N transaction : every time a user clicks on the "Customer information" tab, he gets a short dump with the following exception CALL_FUNCTION_NOT_FOUND. The function module that causes the dump is WWW_GET_SCRIPT_AND_HTML1.

I checked in SE37 and it appears that this FM does not exist at all in our system.

I tried to find an OSS note to correct this but found nothing on this subject, so I guess this is not a coding error.

Can anyone tell me in which package this FM can be found ?

We are using SAP ECC6.0, basis version 700.

Thanks in advance for your answers.

Regards.

Nicolas

[RaymondGiuseppi]

Look at OSS [Note 188814 - RFC outbound for KUSTA for connection to CRM 1.2 (Appl)|https://service.sap.com/sap/support/notes/188814]

(that's an old FM belonging to [CRM|https://websmp203.sap-ag.de/crm], look at [Cockpit|http://help.sap.com/saphelp_crm50/helpdata/en/46/02bb3bfa4a11d3aba200105aae9fb5/frameset.htm] in [CRM Integration Services|http://help.sap.com/saphelp_crm50/helpdata/en/c3/95fc381478ab6fe10000000a11402f/frameset.htm])

Regards,

Raymond

[jaideepsharma]

Hi,

I guess this function module should be in CRM system. Please go through the following notes and check the connection between R/3 and CRM system.

188814, 186050.

KR Jaideep,

[Former Member]

hai nicholas

can u specify what is the message class and message number u r got in the dump

regards

m.a

[Former Member]

Thank you Raymond and Jaideep. Note 188814 solved the problem.

I did not look at this note before because it seemed to apply to an older release of SAP so thank you for bringing my attention to this.

Regards.

Nicolas