Blank screen in tcode.

[Former Member]

Hi,

In our SOLMAN system, user is getting a blank screen in CRM_DNO_MONITOR. But, a super user can see all the records. What is the issue and please provide a solution

Regards,

KIRAN P

[Former Member]

Hi,

I suspect that the issue is with the SAP GUI version. Is this happening only for 1 user? Also, to isolate the issue further, recommend the user to login from a different system and execute the tcode. If the user is able to view the report, then the issue is with the SAP GUI version. You may upgrade the SAP GUI in the users PC. However, if the issue remains same, enable a trace and identify the missing authorizations.

Hope this helps.

Regards,

Raghu

[Former Member]

Hi,

What is the SU53 screen output or SU53 misleading.?

Regards,

Shrinivasan. KV

[Former Member]

Hi,

Thanks both! SAP GUI is the latest only. This issue happens with all the users except super users. I will try to find it with ST01 and SU53.

Regards,

KIRAN P

[Former Member]

Hi,

Refer SAP Note 615670, which addresses this issue.

Regards,

Raghu

[Former Member]

Hi,

Thanks!! SDN rocks!

Cheers,

Kiran