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BAPI_CLEAR_CASE_CREATE_MULTI

Former Member

‎2009 Jun 23 1:46 PM

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588

Dear Experts,

I'm using the BAPI "BAPI_CLEAR_CASE_CREATE_MULTI" in order to create Merge Cases for BusinessPartners. This works so far, but I'm having trouble resolving the cases in SAP so I have a few questions:

1. Is there a possibility to trigger the resolution of a case programmatically

2. Is there a possibility to tell the case programmatically which fields of which source should be merged into the target.

3. Is there a possibility to transfer the related entities (like activity) from the source to the tartget.

Or is there maybe an other BAPI I could use?

Kind Regards,

Julian

4 REPLIES 4
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former_member186444
Participant

‎2009 Sep 07 2:19 PM

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537

Hi Julian,

did you ever get this working ? We've been using the same FM to create cleansing cases but have found that it's not creating a line for the Master and Source when we view it in the UI.

thanks,

Malcolm.

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Former Member

‎2010 Jul 15 12:09 PM

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537

Hi all,

I'm having the exact same problem as the first poster in this thread, I'm able to create the merge case but how can I mark which fields I want to merge and how can I trigger the execution of the case without user intervention?

Thanks in advance and regards,

Luis

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Former Member

‎2010 Oct 06 12:52 PM

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537

Hi,

I have the same issue, I want to auto-execute the case I created with BAPI_CLEAR_CASE_CREATE_MULTI. I found class CL_CRM_CLEAR_AUTO and method AUTOMATIC_MERGE. This actually executes the case immediatly, but only the basics. I need to configure that all business transactions are also transferred from one account to the other.

Anybody knows how? The search continues..

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Former Member
In response to Former Member

‎2010 Oct 06 4:14 PM

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537

Ok I resolved the issue! Not using the class but after the creation BAPI I called BAPI_CLEAR_CASE_CHANGE and changed the cases to Completed (D). You cant create a case with this status initially so this needs to be done separate. After this I manully add the case into the table crmm_bupa_merge. This table can't be updated from a function module. I only populate the field mergeguid.

After this the normal process (CRM_BUPA_REALIGNMENT) can process the case and it works without any manual steps!