Problem with sapgui 7.30

[#1]

Hi gurus

i've a little problem with sapgui 730, and i'm the only one thay has it.

When i check view additional data B on va01/02/03, i see the view cutted, and all the right part is missing.

if i use another pc, the view looks right.

any ideas?

Best regards

Marco

[jude_bradley]

Hello Marco,

More than likely, a reinstall of the sapgui should fix this.

Make sure you are using the same patch as the other PC which works.

Regards.

Jude

[Former Member]

Hello Jude,

Thaks for your reply.

I've already reinstalled sapgui with higher patch level (12) but it's doesn't works.

now i've installed 740 patch 1 and it's the same...can be something with java?

Regards

Marco

[jude_bradley]

Hello Marco,

I have no idea regarding java.

Have you run an install check on the GUI (start -> run -> nwcheckworkstation)

it should create a report stating if there are errors or not.

Jude

[Former Member]

Hi jude

I can't find out the nwcheckworkstation....how can i run it?

Anyway, i changed them with the new blue crystal them, and now i can see all the view.

I don't know what can be, this thing is making me crazy!!

Marco

[Matt_Fraser]

Marco,

Another way to get to the nwcheckworkstation is through the SAPLogon Options dialog. Open SAPLogon, click on:

Then select Options. In the Options dialog, choose the System Information folder, then click the button for Check SAP GUI Installation.

I have noticed that some themes react to certain older transactions in different ways. We have had the most luck in 7.30 with the Signature theme.

You mentioned Java. Are you using the Java GUI? Or the Windows GUI? If it's the Windows GUI, Java shouldn't have anything to do with it.

There also could be something at the operating system level -- a difference in patch levels, for instance, or video driver -- that is causing the problem. It would be worthwhile to run Windows Update and make sure you're fully patched up.

Regards,

Matt

[Former Member]

Hi Matt

i've preformed a check: here the errors:

Action-Type	State	Error	Source	Destination	Error-Code
File	Workstation Check	Current timestamp: 10.12.2014 01:55:12, expected timestamp: 10.12.2014 01:53:28.PE Image file hashes do not match. Current hash: SHA-256:8b192bcaa0383cfdc8f73b181b241b540d509e5e65b0fe37515efcef42414d4c, expected hash: SHA-256:1f32d66a58b0c77354981bc87b723e1e4ad3ae925e5f45ec593a1059027e1bd6	C:\Program Files (x86)\Common Files\SAP Shared\saplgmgr2.dll	C:\Program Files (x86)\Common Files\SAP Shared\saplgmgr2.dll	0x8007362e
Component	Workstation Check	Component $CoreGUI Files is in error. It has not been successfully installed.	{4FA50AAA-25C2-4829-B605-D2F2E0FD0401}		0x80004005

How can i fix it?

I've already unistalled and re-installed the GUI.

Thanks

Marco

[Matt_Fraser]

Hmm, well, it looks to me like you have a mix of 7.40 and 7.30 GUI components installed. I'm not certain, but I believe saplgmgr2.dll is a component newly introduced with 7.40. It probably shouldn't be there for a 7.30 installation.

I think you need to do more than just uninstall and reinstall. I think you need to completely wipe all traces of the GUI from your workstation, then reinstall from a known-good source. I gave some hints on how to do this for someone else in my response to . In my case, I built a VBscript for troubleshooting purposes that does this, so when I run into intractable issues with a workstation I can completely wipe all SAP components off it, but you can manually do the same.

[Matt_Fraser]

Oh wait, I just recalled that you said you tried updating to 7.40 when troubleshooting. Ok, that explains that. Still, I think you should wipe it and reinstall 7.30 with the same patch level as the other, working workstations.