HR TRIGGER PROVISIONING

[Former Member]

Hi Experts ,

Im new to GRC & have recently setup the HR trigger funtionality .

So far ive managed to succefully create BRF+ Funtion (with associated action ID for New user account creation upon updating infotype 0105 on user HR record) .

Now when i do an change in the HR system , it sends the request over to the GRC system (below is SLG1 log in GRC system)

Ive also setup User provision on GRC to provision (create) user at the end of the request .

By the looks of the information on the SLG1 log , the request is created successfull  , but when i check the HR system , no user id created .

Can ayone perhaps advise what im missing here ?

Kindest regards,

AJ

[Former Member]

Hi,

Please check if your user has manager in HR systems, system giving error due to missing manager info.

BR,

Mangesh

[Former Member]

Hi Mangesh , 

The user im using now definatley have a manager assinged ....see below (but yet the same thing happens)

Also , i don’t think it should be an issue if the lights are yellow as its not stopping the request from completing. (Red lights is more of an issue). Please correct me of I’m wrong .

Also could you please advise if i should be setting an user to perform the actual provisioning of the request (Like an GRC_RFC perhaps). I have an feeling that perhaps this is what I’m missing. Pleas eadvise if my thinking is correct.

Regards,

AJ

[Former Member]

Hi AJ,

Have you run repository synch after you updated manager to the test user?

Also how is the workflow for user creation, what are the stages in it which requires approval, does it require manager approval or not?

User provisioning is done thorough the rfc user maintained in RFC to the target system, I guess you must be having it setup properly with required authorization.

Please post complete SLG1 log if missing any.

What this request is for user change due to position change in org?

BR,

Mangesh

[Former Member]

Hi AJ,

Also check if the request finished and its provisioning logs.

Regards,