GRC Access request create new work item is empty

[#1]

Hi,

We are create new access request. Workflow generate email for user. But user have work item empty. I dont now how approve this request?

Status request

configuration from log workflow

I dont know what you need configure to correct process workflow and find approver?

Thanks for your apply?

[Colleen]

Hi Peter

Do you mean the Agent/Approver gets the notification and the WF log shows the item is waiting approval but they do not see it in their Inbox?

If so, have you completed the task configuration via IMG?

Governance, Risk and Compliance > General Settings > Workflow > Perform Task-Specific Customizing

Have a look at the help information prior to executing (or search this forum) and it will give you the steps.

Regards

Colleen