GRc 10, SP12: EAM Invalid User Error.

[Former Member]

Dear Gurus,

While logging as a Fire-fighter, I am getting the below error message – Invalid SAP User:

I have checked the following already:

1.       Assignment of FFIDs to Firefighters, controllers and monitors with valid dates and all are valid.

2.       User validity of the Firefighter account in the GRC system – it’s indefinite and hence OK.

3.       User validity of the FFID in the backend system and it’s also indefinite – hence OK

4.       Role assignment to Firefighter and Firefighter IDs – checked these to be correct as well.

5.       Test connection for RFC – Tested to be correct, with a good response time.

Would appreciate if you could please advise and help in resolving the same?

Thanks & Regards,

Ronnie.

[Former Member · Accepted solution]

Hi Ronnie,

As per your symptom, below could be the things which need to be taken
care...

1. FFID is System or Dialog user type.     Your ID is already covered
under this creteria.

2. FFID is locked.    Your FFID is also not locked in Plugin system.

3. RFC user has all the required authorizations.
RFC user has SAP_ALL profile.

4. RFC connection should be Trusted.    You can again cross check if
this is trusted or not. You can refer to SAP Note 1701047 for more
detail.

Please check that you have maintained the below parameters in the plug-in system.These
are part of post installation steps and needs to be completed.

Maintian the parameters 1000 & 1001 in the plug-in system as
1-Parameter 1000- The Plug-in Connector is maintained
2-Parameter 1001-The GRC Connector is maintained

Best Regards,

Nandita

[Former Member · Accepted solution]

Hi Nandita,

Parameter 1001 has a differenet description than you stated, which is "Enable Function Change Log"
Parameter 1000 - There is no Parameter 1000 I found like this in config settings

Note 1701047 - It's giving an error with RFC destination if you change it to Secure connection and the system gives a message when you press the logon button in the FF dashboard itself. I had it as unsecure few days back and it was all working fine so I doubt this would be a real issue though.

Thanks.

Ronnie

[Former Member · Accepted solution]

Hi Ronnie,

You need to check the parameters 1000 & 1001 in the Plug-in system.Kindly maintain the same

in the plug-in system if they are missing.

Best Regards,

Nandita

[Former Member · Accepted solution]

Hi Nandita,

Not sure I followed you correctly when you said these parameters should be maintained in the plug in system. What is the transaction and path to maintain these parameters in the plug in systems, can you please suggest?

Many thanks.

Ronnie.

[kevin_tucholke1 · Accepted solution]

Ronnie:  These parameters are configured in IMG.  Governance Risk and Compliance (Plug in).

[Former Member · Accepted solution]

Thanks Kevin. But I guess this wil be maintained only in case we are using the decentralised approach. In my case we are using centralised FF.

Ronnie.