Hello Gurus,
We are integrating our SAP Service Cloud system with a CTI widget for calls and we want to use it for chat too,
Can you please provide me with the prerequisites and steps to achieve that?
Thank you in advance for your help
Lar...
Hello Gurus,
I need to post an attachment automatically into the phone call activity after a call. Do you have any idea if it's doable and how can I achieve it?
Thank you in advance for your help
Cheers,
Lara,
Hello Gurus,
I need to post an attachment automatically into the phone call activity after a call. Do you have any idea if it's doable and how can I achieve it?
Thank you in advance for your help
Cheers,
Lara,
Hello Gurus,
Is there a possibility to use a different ID than the phone number for detecting the user Profile in SAP Service Cloud?
What happen if Two users have the same Phone number in SAP Service Cloud?
Thank you,
Lara,
Hello Gurus,
I want to know if is there a transfer limitation in:
- The number of Bills transferred from SAP Billing Subscription to SAP S/4HANA in each execution?
- The Bill Amount to transfer from SAP Billing Subscription to SAP S/4HANA?
...
Hello Thabiso,
Hope your doing well,
Thank you for this amazing Blog,
I want to know more details about the coding Part:
No coding is required in the C4C side?
Widget side will need to use the same code that you shared in the Blog?
Thank you...
Hello Anthony, I am interested in the integration of SAP C4HANA and Twilio Flex, Can please provide me with more details on the integration?Regards, Lara
Hello Elodie,
Thank you for the detailed Update,
I am wondering is there any application in SAP Billing subscription that help us monitor the outbound replication of bills?
Kind Regards
