Hello Community
we have the following problem updating offers in the SAP Marketing Cloud:
Current status:
The offers come from our SAP Commerce and are created there as a promotion rule. The transfer takes place via the Cloud Platform Integrati...
Hello community,
I'm acutally wondering about the Result Scope of a recommendation (hash).
By requesting any Recommendation results via <MarketingCloudURL>/sap/opu/odata/sap/PROD_RECO_RUNTIME_SRV/ I get a scenario hash for optimized recommendat...
Hello community,
in our SAP Commerce system we integrated different Recommendations like Tops Seller, Most Viewed, Often Viewed Together (on Product Details Page).
Now we want to integrate user specific recommendations based on the buying histor...
Hello community,
we are using an external system for our customer registration (and administration) process. In this process the customers have the option to subscribe to our newsletter. As marketing tool we use the SAP Marketing Cloud. The extern...
Hello Community,
I'm currently trying to activate the factsheet recommendations for a better personalization of our commerce shop. I followed the documentation to set up the three recommendation scenarios:
Factsheet Recommendations - Buying Histo...
Resolution from SAP Support: Dear customer,I analyzed your issue: You try to update a paused offer in the P-system whose end date is already in the past.We have some restrictions for updating paused offers: It is not allowed change the visibility and...
Hi bsridh,we are using SAP Commerce 2005 (on Prem), Tomcat 8.5 and the SAP JDK:
openjdk 11.0.13 2021-10-18 LTS
OpenJDK Runtime Environment SapMachine (build 11.0.13+8-LTS-sapmachine)
OpenJDK 64-Bit Server VM SapMachine (build 11.0.13+8-LTS-sapmachin...
Hi pachoudhary,we only replaced the jars with v2.X. We also needed to adapt the log4j properties. In our "local.properties" there was for "tomcat.generaloptions" an entry like "-Dlog4j.configuration=log4j_init_tomcat.properties". This configuration f...
Hi, everyone,I would like to briefly share my experiences.I am also very sure that SAP Commerce (on Premise) is affected by this problem.We currently manage 2 shop instances in our project. On Saturday our customer asked us to do a hotfix deployment ...
Resolution: Unfortunately, no further information on this topic can be found. And since it is not clear when a recommendation from the SAP Marketing Cloud is marked as Generic or Restricted, we decided to adapt the source code in SAP Commerce. When p...