Member since ‎07-11-2018

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Dear All, In this blog, I would like to share the updated configuration steps involved in integration of SAP Service Cloud with Facebook. 1. Pre-requisites for Integration: SAP C4C Administrator Access for configuration. Facebook access with De...
Dear Experts, We have a requirement to restrict the sales orders and sales contracts based on the product / product category available in the sales order/contract in SAP C4C. Is it possible? Please assist. Thanks, Manson J
Dear Experts, We have a requirement that from a survey results a new lead has to be created. Is this scenario possible by standard. ? I am aware that it is possible to add surveys to leads via activity planner. But here after filling out the surv...
Dear Experts, We have a scenario where the incoming email would be converted into service request in C4C. In our scenario, the customer is sending an email with an inline image (copy-paste within the email body) (Type: Email Inline Image). But...
Dear Experts, Our requirement is to show the number of visits based on Account's ABC Classification on monthly basis for current year. The values are controlled using characteristic - "Start Year Month". We have almost completed the report, but we ...