Hi Experts,
While the ECF Server for agents is running I try to login and it shows me the next error:
How could I fix that error?
I appreciate your help,
Hi experts,
We are trying to configure the functionalities of RI and ECF in Web Site VU in order to integrate ECF to C4C to manage calls instead of CDT, but unfortunatelly the available material is not as clair as the one for older functionalities....
Dear all,
When the call it´s tranfer to Interaction Center lost the country code, for example:
IA Config:
But in IC just show the telephone number without country code, for example: The Call is made from 123456 number, on IA the country c...
Hi Jukka, The next is the flow: 1. Incoming call ( Number = 123456) 2. SOAP identintify BP by telephone number
3. Get GUID 4. Create CAD with GUID
5. Connect to Interaction Center (Send: Telephone Number with default country code +51123456, note: ...
Hi Frankie,
I followed the note, but when it was implemented I found 2 problems:
1. The facebook dev version must be modified in the sources.
2. M enecuentro in inifinito cycle to read the post of facebook, which if brings them but until ther...
