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We are thrilled to announce the upcoming release of a new, game-changing feature in our Customer Insights Dashboard - the Automated Support Insight Report (SIR). This automated PDF report will be generated as a self-service, offering a comprehensive ...

During the system onboarding process some mandatory steps have to be performed on customer side to set the systems live. This new section displays information about the onboarding project” from the “System Setup” to “System go-live”, and tracks prog...

You know already the Functional Usage History section displaying the Usage Trend based on the Solution Capabilities defined by each product, see this blog.Now we additionally released a new subsection "Business Value (Last Month)" focusing on the la...

Customer insights dashboard offers a wide range of the customization and visualization features which allow you maximum flexibility in data display according to your individual needs.With the additional partner content for the cases rolled out in thi...

SAP4Me has launched a new analytical Customer Insights reporting that integrates data from various systems and dashboards, providing customers with a comprehensive overview of their SAP solutions in one place. This tool allows for tailored reporting ...

Added information on the required authorizations.

Added a new training video to the blog.

@UlfZeisbergerI understand your frustration, but to avoid even more frustration I would hardly recommend youto use the right channels and the right contact(s) to address and discuss your requests.Unfortunately, I cannot help you with new requirements...

@UlfZeisbergerHello Ulf,thank you for the feedback on this new functionality. Regarding your request for the missing notifications this is definitely the wrong place to address. The comments for the blog have to be related to the content of the blog ...

@nobuyoshi_jigu: I checked the application and I am able to see the new section for Functional Usage Business Value in Japanese without any problems. Please check your individual settings. Please open a ticket in case of problems instead of addressin...

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Automated Support Insights report generation in Customer Insights dashboard

Check the Onboarding Status of your systems in Customer Insights reporting

Functional Usage - Value Drivers and Peer Group Comparison

Cases Created by Partner - Visualization Options in Customer Insights dashboard

Automated Case Overview report generation in Customer Insights dashboard

Re: Automated Support Insights report generation in Customer Insights dashboard

Re: Functional Usage - Value Drivers and Peer Group Comparison

Re: Functional Usage - Value Drivers and Peer Group Comparison

Re: Functional Usage - Value Drivers and Peer Group Comparison

Re: Functional Usage - Value Drivers and Peer Group Comparison