About amandagong

amandagong

We would like to inform you about an upcoming change that will be taking place in SAP for Me. We plan to delete old draft Cases from the ‘Get Support’ application in SAP for Me. Draft cases created before November 1st , 2023, will be deleted on Sunda...

amandagong · 06-20-2024

In our continuous effort to enhance the SAP for Me ‘Get Support’ user experience, we’re introducing a change that’ll streamline the information flow and provide more accurate recommendations.We’ll discuss the details of this change, the trial period,...

amandagong · 03-11-2024

**Update on 19th April, 2024: When display your case, the 'auto confirm date' will be shown, together with a counter on days left, increase transparency for you to better manage your cases.We’re delighted to introduce some recent improvements to case...

amandagong · 10-13-2023

SAP for Me strives to provide a harmonized and integrated experience for SAP customers with the latest technologies. In the digital age, mobile applications have become a vital part of our daily lives. To provide an efficient and convenient access to...

amandagong · 10-12-2023

Our goal is to continuously improve the SAP Support experience and to leverage the latest technology and trends in the industry. As an outcome of that, we are proud to announce that Ask an Expert Peer is now live in the ‘Get Support’ application in ...

amandagong · 01-11-2024

Hi Marcelo, Thanks for your information. We've reported this issue to the development team and it is now fixed.  Could you please try it again?  It works for me. Kind Regards, Amanda

amandagong · 01-11-2024

Hi Svetlana, Thanks for your information. We've reported this issue to the development team and it is now fixed.  Kind Regards, Amanda

amandagong · 09-27-2023

Hi Callum, Glad you like it. There are some news for you. SAP ONE Support Launchpad has been migrated to SAP for Me as the new central entry point for SAP support. Here are some reference new blogs for you: New ‘Get Support’ Application and Struc...

amandagong · 09-15-2023

Hello all, The feature enhancement has just been released. You can change the SAP for Me display language from 'My Settings'- Portal Preferences- Language. Kind Regards, Amanda

amandagong · 08-01-2023

Hi Sandesh,To crease a case, please goto 'Services & Support' dashboard- click on 'Get Support (Cases, Expert Chat...)'. Search with Case ID is being worked on. Well noted and we're trying out best to bring it to production asap.If you need further a...

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Draft Cases Deletion in SAP for Me

Improved ‘Get Support’ Experience: Enhanced Placement of Detailed Description & AI Recommendations

Try Out the Latest Enhancements in SAP for Me to Better Manage Your Support Cases

Leverage the SAP for Me Mobile App

Ask an Expert Peer is now live in the ‘Get Support’ application in SAP for Me

Re: SAP for Me now speaks your language

Re: SAP for Me now speaks your language

Re: Improved incident creation application simplifies your incident creation process!

Re: SAP for Me now speaks your language

Re: The problems with SAP for ME portal