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About in-app helpIn-app help is more than just field-level help. We strive for the most comprehensive in-app help experience to help you perform your tasks within the app itself without having to constantly jump back and forth between the app and hel...
Hi, I've built a prototype to support a user assistance community at SAP. One of the skills is supposed to dynamically return deadline information from a page on SAP Help Portal containing multiple subpages (SAP S/4HANA and SAP S/4HANA Cloud pages) t...
Hi,
How do I change the default pictures for bot and user in the Webchat channel? The documentation (https://help.sap.com/viewer/a4522a393d2b4643812b7caadfe90c18/latest/en-US/3412c7a53c15437e834c4b4f47fdf2fc.html) says you can define pictures but d...
Hi,
Based on the input I received in this post, I built two feedback skills based on the demo bot mentioned here. I linked my skills to the ask-feedback skill and the ask-feedback to the save-feedback skill. Unfortunately, nothing happens. I'd be h...
Hi,
I've added GIF graphics to a bot action for test purposes (secured link to MS Sharepoint) but the bot returns a broken image. When I tried it yesterday, it worked. Any idea why?
Also, which formats are supported? GIF, JPEG, PNG? I've tr...
Hi Monika,I've forked the standard customer-satisfaction skill because it looks simpler and I wanted to keep it simple.In the deliverables skill, I've set a redirect to it under every single action. This doesn't trigger multiple messages.When I ask a...
Hi Monika,Thanks for your input. I'll have a look at your suggestions and test it next Monday.Sorry, didn't know you would be so reactive. Maybe we should have synced. I noticed a changed behavior, indeed. I'll get back to you to share my findings.T...
Hi,OK, since the bot is internal, SharePoint is fine but it only seems to work intermittently. At first, the image was displayed, then it disappeared. Is this a bug?Thanks!Francescp