About former_member303175

former_member303175

With the 1808 new feature release, we have got an additional option to view Payment Terms, Incoterms, Incoterm Location, Delivery Priority within tickets. These fields are seen within Integration Section of Ticket Overview Facet.The Integration Sect...

former_member303175

Hi Wolfgang, Could you make sure your email channel configuration is as mentioned in https://blogs.sap.com/2016/06/14/sap-hybris-cloud-for-service-email-channels/ Further, kindly make sure from your Email Server Provider that the email has been su...

former_member303175

Hi Samir,With the sunset of Silverlight and HTML versions of C4C, the workcenter Application and User Management is not available. But all the features of Application and User Management is now available within Administrator Work center, you could us...

former_member303175

Hi Mon,Wokflow is a better version of Routing Rules. In Routing Rules, only a field is updated when a conditions are met, but in Workflow, multiple actions (Field Update, Action, Email, Notification,etc), could be done at different times (during save...

former_member303175

Hi Mon,You could refer to Sales Cloud Documentation for further information on the above query:https://help.sap.com/viewer/24765b551a014b779b95c7b07d8e9079/CLOUD/en-US/275431f31f97472fa7ee58ca94e4b6e0.htmlBr, Vani

former_member303175

Dear Customer,You could refer to below link which has videos of certain scenarios.https://enable.cx.sap.com/ Additionally, you could refer to C4C Help portal documentation online. Br, Vani

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Payment Terms, Incoterms Enhancement For Tickets

Re: SAP Cloud for Customer - Inbound Mail integration not working

Re: C4C Application and User Management Workcenter

Re: Activity Planner

Re: SAP C4C FUNCTIONAL

Re: Basics of C4C functional training.